Gravitee
Gravitee
Gravitee zamonaviy API ekotizimlarini yaratuvchi, boshqaruvchi va ishlatuvchi tashkilotlar uchun API boshqaruv platformasini taqdim etadi. Bulut provayderiga bog‘liq bo‘lmagan yechim API shlyuzlari va hodisalar brokerlari orqali sinxron va asinxron API’larni qo‘llab-quvvatlab, loyihalash, kirishni boshqarish, kuzatuvchanlik, joylashtirish, mahsulotlashtirish va boshqaruv jarayonlarini yagona platformada birlashtiradi. Bir nechta shlyuz va brokerlar, hodisalarga asoslangan yondashuvlar hamda sun’iy intellekt yordamidagi API strategiyalarini qo‘llab-quvvatlaydigan Gravitee konsalting, logistika va sog‘liqni saqlash kabi sohalardagi jamoalarga API tashabbuslarini himoyalash, boshqarish va kengaytirishda yordam beradi.

Technical Account Manager / Customer Solutions Architect – Denver Hybrid

Own post-sales technical relationships with enterprise customers across North America, guiding API, event-streaming, and AI-agent infrastructure from implementation through long-term adoption.

Tavsif

  • Own technical relationships for a tiered portfolio of enterprise accounts across North America
  • Guide new customers from contract signature to production within six months through architecture advice, best practices, and use-case planning
  • Partner with onboarding managers, field engineering, professional services, and delivery partners
  • Prioritize portfolio needs and direct work to the appropriate internal team
  • Lead QBRs, release briefings, and technical roadmaps
  • Advance customer value realization against business objectives and ROI targets
  • Monitor expansion, adoption, and usage indicators while supporting retention
  • Bring customer feedback to Product and Engineering through the feature-request process
  • Create demonstrations, reusable technical resources, architecture designs, best practices, and enablement materials
  • Ensure customer engagements consistently reflect Gravitee’s core values

Talablar

  • Experience in a customer-facing technical position at a SaaS or infrastructure provider, such as Technical Account Manager, post-sales Solutions Architect, Solutions Engineer, or Professional Services
  • Strong understanding of vendor-led value realization, adoption, retention, and expansion motions
  • Demonstrated success managing a portfolio of enterprise customers
  • Deep technical knowledge of APIs, integrations, and cloud-native platforms
  • Hands-on implementation experience with Docker and/or Kubernetes
  • Working knowledge of API security and identity protocols, including OAuth 2.0, OIDC, JWT, and SSO
  • Excellent communication skills with engineers, architects, and executive stakeholders
  • Ability to assess customer architectures, link technical needs to business outcomes, and recommend scalable solutions and best practices
  • Ability to define engagement scope, control scope changes, and escalate issues appropriately
  • Willingness to visit customer sites approximately one to two times per month when needed
  • Kafka or event-streaming experience is preferred
  • Familiarity with LLM gateways, MCP, A2A, agent identity, or agent authorization patterns is preferred
  • Scripting or software development experience, particularly in Java or Python, is preferred
  • Experience with API management, API gateways, or developer platforms is preferred
  • Experience in a startup or scale-up environment is preferred
  • Strong commitment to quality, clarity, and measurable impact
  • Curiosity, adaptability, and interest in emerging technologies such as AI
  • Demonstrated ownership and follow-through
  • Collaborative, open, and improvement-oriented working style

Imtiyozlar

  • Competitive medical coverage
  • Pension or 401(k) program options
  • Stock options
  • 25 days of holiday plus in-country national holidays
  • Three mental health days and a wellness allowance
  • A paid day off for your birthday
  • Professional development budget
  • Hybrid work culture with regional hubs
  • Quarterly team events and an annual offsite
  • Opportunities for continued professional growth

O‘xshash ish o‘rinlari