Gravitee
Gravitee
Gravitee заманауи API экожүйелерін әзірлейтін, басқаратын және пайдаланатын ұйымдарға арналған API басқару платформасын ұсынады. Бұлт провайдеріне тәуелсіз шешім API шлюздері мен оқиғалар брокерлері арқылы синхронды және асинхронды API интерфейстерін қолдап, жобалау, қолжетімділікті басқару, бақыланушылық, орналастыру, өнімдендіру және басқару процестерін бір платформаға біріктіреді. Бірнеше шлюз бен брокерді, оқиғаларға негізделген тәсілдерді және жасанды интеллект көмегімен іске асырылатын API стратегияларын қолдайтын Gravitee консалтинг, логистика және денсаулық сақтау сияқты салалардағы командаларға API бастамаларын қауіпсіз етуге, басқаруға және ауқымын кеңейтуге көмектеседі.

Technical Account Manager / Customer Solutions Architect – Denver Hybrid

Own post-sales technical relationships with enterprise customers across North America, guiding API, event-streaming, and AI-agent infrastructure from implementation through long-term adoption.

Сипаттама

  • Own technical relationships for a tiered portfolio of enterprise accounts across North America
  • Guide new customers from contract signature to production within six months through architecture advice, best practices, and use-case planning
  • Partner with onboarding managers, field engineering, professional services, and delivery partners
  • Prioritize portfolio needs and direct work to the appropriate internal team
  • Lead QBRs, release briefings, and technical roadmaps
  • Advance customer value realization against business objectives and ROI targets
  • Monitor expansion, adoption, and usage indicators while supporting retention
  • Bring customer feedback to Product and Engineering through the feature-request process
  • Create demonstrations, reusable technical resources, architecture designs, best practices, and enablement materials
  • Ensure customer engagements consistently reflect Gravitee’s core values

Талаптар

  • Experience in a customer-facing technical position at a SaaS or infrastructure provider, such as Technical Account Manager, post-sales Solutions Architect, Solutions Engineer, or Professional Services
  • Strong understanding of vendor-led value realization, adoption, retention, and expansion motions
  • Demonstrated success managing a portfolio of enterprise customers
  • Deep technical knowledge of APIs, integrations, and cloud-native platforms
  • Hands-on implementation experience with Docker and/or Kubernetes
  • Working knowledge of API security and identity protocols, including OAuth 2.0, OIDC, JWT, and SSO
  • Excellent communication skills with engineers, architects, and executive stakeholders
  • Ability to assess customer architectures, link technical needs to business outcomes, and recommend scalable solutions and best practices
  • Ability to define engagement scope, control scope changes, and escalate issues appropriately
  • Willingness to visit customer sites approximately one to two times per month when needed
  • Kafka or event-streaming experience is preferred
  • Familiarity with LLM gateways, MCP, A2A, agent identity, or agent authorization patterns is preferred
  • Scripting or software development experience, particularly in Java or Python, is preferred
  • Experience with API management, API gateways, or developer platforms is preferred
  • Experience in a startup or scale-up environment is preferred
  • Strong commitment to quality, clarity, and measurable impact
  • Curiosity, adaptability, and interest in emerging technologies such as AI
  • Demonstrated ownership and follow-through
  • Collaborative, open, and improvement-oriented working style

Артықшылықтар

  • Competitive medical coverage
  • Pension or 401(k) program options
  • Stock options
  • 25 days of holiday plus in-country national holidays
  • Three mental health days and a wellness allowance
  • A paid day off for your birthday
  • Professional development budget
  • Hybrid work culture with regional hubs
  • Quarterly team events and an annual offsite
  • Opportunities for continued professional growth

Ұқсас жұмыс орындары

smartkündigen OHG

Junior Sales Manager (Remote, Germany)

smartkündigen OHG
11 – 50 Қызметкерлер
B2CSaaSӨнімділік

Advise customers, manage existing accounts, and close sales for smartkündigen’s digital cancellation service. Fully remote in Germany, with no cold calling.

Ашу
CleanHub

Responsible Sourcing Initiative Technical Support Consultant

CleanHub

Advise CleanHub on aligning its plastic waste programme safeguards with the RSI Harmonized Framework. Lead regional training, technical support and partner sessions across India, Indonesia and Tanzania.

Ашу
DATAGROUP

IT Network Systems Engineer, LAN/WLAN

DATAGROUP
1 001 – 5 000 Қызметкерлер
SaaSКонсалтингМаркетинг

Support and operate customer LAN/WLAN networks for German IT services provider DATAGROUP. Configure Cisco environments, resolve network faults, and provide second-level support.

Ашу
OPENLANE

Senior IT Support Analyst

OPENLANE

Provide first-line IT support and basic security triage for OPENLANE employees across its digital used-vehicle marketplace. Troubleshoot hardware, software, access, and application issues while helping employees resolve incidents securely.

Ашу
METALINE

Full-Stack Java Developer (Spring, Vue.js)

METALINE

Join METALINE as a Java/Spring and Vue.js full-stack developer, building e-commerce platforms, REST APIs, and CI/CD integrations. METALINE specializes in managed IT services, data centers, and IT services.

Ашу
AstraZeneca

Senior Digital Business Process Product Lead

AstraZeneca

Lead digital products that modernize AstraZeneca’s regulated cell therapy operations, connecting planning, manufacturing, laboratory, quality, and supply chain systems.

Ашу
CTG Consulting GmbH

Senior International eCommerce Team Lead

CTG Consulting GmbH

Lead international D2C eCommerce and develop a B2B platform for an Austrian compressed gas solutions manufacturer. Oversee the online shop, Amazon, global strategy, and a growing two-person team.

Ашу
Nivoda

Senior Full-Stack Engineer, Growth

Nivoda

Build onboarding, lifecycle, and checkout systems for Nivoda’s global jewellery marketplace. Improve activation, conversion, and retention with event-driven services and experimentation.

Ашу
TIAA

TIAA Associate Director, Full Stack Development

TIAA

Lead hands-on development of scalable data platforms at TIAA, using Python, Snowflake, and AWS. Guide architecture, pipeline delivery, and engineering teams in financial services.

Ашу
Capital.com

Technical Product Operations Manager at Capital.com (Hybrid, Poland)

Capital.com

Advance a global trading platform by coordinating engineering programmes and improving how teams work. Lead migrations, data-informed process changes, automation, and practical AI adoption across engineering.

Ашу