TruBridge shifoxonalar, klinikalar va ambulator tibbiy yordam muassasalariga moliyaviy hamda operatsion muammolarni boshqarishda yordam beradigan sog‘liqni saqlash yechimlarini ishlab chiqadi. Uning takliflari daromadlar siklini boshqarish, elektron tibbiy kartalar, bemorlarni qabul qilish va jalb etish, korporativ resurslarni rejalashtirish, kodlash texnologiyasi, aholi salomatligi, ma’lumotlarni boshqarish hamda daromadlar siklini autsorsing asosida boshqarish xizmatlarini qamrab oladi. TruBridge moslashtiriladigan mahsulotlarni ma’lumotlarga asoslangan tahlillar bilan birlashtirib, tibbiy xizmat ko‘rsatuvchilarga daromad samaradorligini oshirish, operatsiyalarni soddalashtirish va uzoq muddatli muvaffaqiyat uchun mustahkamroq poydevor yaratishda ko‘maklashadi.
Senior Strategic Client Manager, Healthcare Revenue Cycle — TruBridge Remote
Lead executive partnerships and revenue cycle performance for TruBridge’s enterprise healthcare clients. Own retention, recovery, value realization, and sustainable growth across TruBridge solutions.
Tavsif
- Manage executive relationships with major enterprise clients
- Increase realized value across TruBridge revenue cycle management, EHR, and third-party offerings
- Enhance operational and financial results through stronger EHR adoption, solution integration, and client outcomes
- Create and execute client success and relationship recovery strategies
- Track satisfaction, engagement, adoption, service delivery, and relationship health metrics
- Produce ROI and value realization reports for executive reviews and renewal decisions
- Connect eligible clients with TruBridge’s reference program
- Conduct executive performance reviews and convert revenue cycle findings into prioritized initiatives
- Coordinate Financial Health teams and subject matter experts to identify issues and deliver corrective action plans
- Act as the executive escalation owner for significant RCM service and performance concerns
- Direct retention, renewal preparedness, satisfaction, risk mitigation, and responsible account growth
- Assess account risk through service, financial, operational, relationship, and contractual signals
- Source and qualify expansion opportunities in coordination with sales
- Establish practices for managing client profitability, billing, receivables, collections, write-offs, and contractual matters
- Maintain compliance with EEO, HIPAA, ERISA, and other relevant regulations
Talablar
- Bachelor’s degree in business administration, healthcare management, or a related discipline is preferred
- Willingness to travel as much as 60%
- Proven record of improving healthcare revenue cycle results, including collections, receivables aging, denials, billing accuracy, and payer or contract performance
- Documented success raising client satisfaction, supporting renewals, limiting avoidable attrition, and restoring vulnerable accounts
- Capability to spot developing client concerns, create remediation plans, hold stakeholders accountable, and drive issues through risk resolution
- Able to operate autonomously while partnering effectively with subject matter specialists
- Strong ability to build and maintain professional relationships
- Background advising and influencing hospital CFOs, revenue cycle executives, and operational leadership
- Skilled at interpreting revenue cycle trends, determining root causes, measuring financial consequences, and presenting recovery recommendations
- Seven or more years of healthcare revenue cycle experience
- Three or more years leading client-facing RCM services, operations, performance improvement, or complex account recovery work
- Preferred background in strategic account management, healthcare technology, or health information systems