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Slipstream IT
Slipstream IT
201 – 500 Xodimlar
H1B vizasi homiysiFarmatsevtika mahsulotlariKonsaltingSog‘liqni saqlash
Slipstream IT sog‘liqni saqlash va farmatsevtika tashkilotlariga hayot fanlari sohasining texnologik talablarini boshqarishda yordam beradi. Kompaniya faoliyati IT strategiyasi va konsaltingi, bulutli yechimlar hamda ixtisoslashtirilgan IT ko‘magini qamrab oladi va operatsion samaradorlik, muvofiqlik hamda sifatni yaxshilashga e’tibor qaratadi. Sertifikatlangan Veeva yechimlari provayderi sifatida Slipstream IT hayot fanlari kompaniyalariga tartibga solinadigan muhitlarga moslashtirilgan texnologik tajribani taqdim etadi hamda ushbu sohada 200 dan ortiq mijozga xizmat ko‘rsatadi.
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Kompaniyadagi ish o‘rinlari

Remote Service Desk Analyst – Pennsylvania

Provide remote help desk, endpoint, identity, and Microsoft 365 support to emerging pharmaceutical and biotech organizations through Slipstream IT’s managed services.

USAmerika Qo‘shma ShtatlariPAPensilvaniya
40 000 $ – 45 000 $ / yil
MasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTahlilchi
iOSServiceNow

Tavsif

  • Deliver attentive end-user service desk support by phone, email, SMS, and chat.
  • Manage incident, request, task, and change tickets in ServiceNow, Freshservice, and Zendesk.
  • Record customer communications and follow up on tickets daily.
  • Reset accounts in Active Directory, Entra, Microsoft 365 Admin, and Okta.
  • Install and remove approved software on user devices.
  • Assist with multifactor authentication, single sign-on applications, and VPNs.
  • Support common industry applications, including Veeva.
  • Troubleshoot laptops, tablets, mobile devices, monitors, docking stations, printers, and accessories remotely.
  • Administer Microsoft 365 distribution lists and shared mailboxes.
  • Handle Adobe license administration and user provisioning.
  • Administer Okta user lifecycles and application assignments.
  • Manage SharePoint access, permissions, site access, and group membership.
  • Onboard and offboard client employees using Active Directory, Entra, or other provided software.

Talablar

  • CompTIA A+ certification or equivalent qualification.
  • Two to three years of progressively responsible technical support experience in an MSP or IT call center.
  • At least one year of Mac OS experience.
  • At least one year supporting VIP or C-level executives.
  • Understanding of the ITIL framework.
  • Experience supporting Microsoft 365 applications and administration.
  • Experience managing Microsoft SharePoint forms and access.
  • Experience with Active Directory and Microsoft Entra.
  • Experience with ServiceNow ticketing; familiarity with other ticketing systems is a plus.
  • Experience with remote access tools such as ConnectWise; familiarity with other remote tools is a plus.
  • Experience administering Okta.
  • Experience remotely diagnosing and resolving Windows hardware and software issues.
  • Technical knowledge of Windows, Office, iOS, laptops, tablets, mobile device management, VPN, and Wi-Fi.
  • Understanding of call center metrics and KPIs.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to follow and interpret complex documentation.
  • Strong technical troubleshooting and customer service abilities.
  • Strong spoken and written communication skills.

Imtiyozlar

  • 401(k) match.
  • Comprehensive group health, dental, and vision coverage.
  • Life insurance and long-term disability coverage.
  • Discretionary paid time off.

O‘xshash ish o‘rinlari

New Relic

Senior Solutions Consultant, Australia Remote — New Relic

New Relic
1 001 – 5 000 Xodimlar
H1B vizasi homiysiKiberxavfsizlikKorxonaSaaS
AUAvstraliyaMasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaKonsultant
.NETAWSAzureBulutC++Google Cloud PlatformGrafanaJavaJavaScriptOchiq manbaPrometheusPythonReactRuby

Lead technical sales engagements for New Relic’s observability platform, helping enterprise customers connect solutions to business outcomes. Work with sales teams and customers on discovery, demonstrations, and proof-of-concept projects.

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Centric Software

Technical Consultant, PLM Integrations

Centric Software
1 001 – 5 000 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaOziq-ovqat va ichimliklar
JPYaponiyaOfisdaTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: xitoyKonsultant
AWSBulutERPJavaScriptPostgresSQLTypeScript

Configure Centric Software’s AI-enabled product lifecycle management platform for retailers, brands, and manufacturers. Support integrations, data migration, troubleshooting, user acceptance testing, and implementations across customer projects.

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Floowi Inc

Remote Accounting Assistant, Latin America

Floowi Inc
11 – 50 Xodimlar
KonsaltingMarketingXodimlarni yollash
ARArgentinaBOBoliviyaBRBraziliyaCLChiliCOKolumbiyaCRKosta-RikaCUKubaDODominikan RespublikasiECEkvadorGTGvatemalaHNGondurasHTGaitiMXMeksikaNINikaraguaPAPanamaPEPeruPRPuerto-RikoPYParagvaySVSalvadorUYUrugvayVEVenesuelaMasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaHisob-kitob yurituvchi

Reconcile campaign payments and prepare financial reports for a performance-based marketing company. This fully remote role is for Latin America professionals and follows EST hours.

Ochish