U.S. Bank jismoniy shaxslar, bizneslar va korporativ mijozlarga xizmat ko‘rsatuvchi, faoliyat yo‘nalishlari xilma-xil bo‘lgan bank va moliyaviy xizmatlar kompaniyasidir. Uning takliflari chakana va filial bank xizmatlari, tijoriy bank xizmatlari, kreditlash va kredit anderraytingi, boylikni boshqarish, investitsiyalar va aktivlarni boshqarish, sug‘urta hamda boshqa moliyaviy mahsulotlarni qamrab oladi. Mijozlar bank bilan filiallar, raqamli platformalar va aloqa markazlari orqali muloqot qiladi. AQSh, Kanada, Yevropa va Hindistondagi jamoalari hamda operatsiyalari bilan U.S. Bank bank ishi, moliya, texnologiya va biznes sohalarining keng doirasida xodimlarni ishga qabul qiladi.
Junior Customer Service Representative – Polish and English
Support Polish and English speaking banking and card customers for Elavon, U.S. Bank’s payments subsidiary. Handle inquiries, resolve issues, and document cases in a remote role.
Tavsif
- Assist customers with banking and card inquiries.
- Respond to calls and written requests in Polish and English.
- Resolve customer issues during the first contact where possible.
- Help with account questions, payments, billing, and card services.
- Refer complex cases to specialist teams when needed.
- Record customer interactions accurately in internal systems.
- Build professional, positive relationships with customers.
Talablar
- Strong Polish (C1) and English (B2), both spoken and written.
- Secondary education or a high school diploma.
- A customer-focused approach and eagerness to learn.
- Good communication and interpersonal abilities.
- Basic computer proficiency, including MS Office and navigating systems.
- Ability to follow procedures and meet deadlines.
- Customer service, call center, or banking experience is an advantage.
- Interest in financial products and customer support is an advantage.
Imtiyozlar
- Stable employment with an established international company.
- Comprehensive onboarding and paid training.
- Defined career paths and internal development opportunities.
- A welcoming and supportive team.
- Competitive salary and benefits package.
- Performance-based incentives for eligible employees.
- Equitable benefits supporting financial wellbeing, health, and wellness.
- Ongoing development through training, education support, and career progression pathways.
- Employee recognition programs.
- Remote, home-based work.