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Sentry
Sentry
1 001 – 5 000 Xodimlar
H1B vizasi homiysiB2BSug‘urta
Sentry poligrafiya, obodonlashtirish, yuk tashish va avtomobil dilerliklari kabi turli sohalarda faoliyat yurituvchi korxonalarga xizmat ko‘rsatuvchi sug‘urta kompaniyasidir. 1904-yilda tashkil etilgan kompaniya mijozlarga zararlarning oldini olish va xavfsizroq ishlashga yordam berish uchun biznes ehtiyojlariga moslashtirilgan tijoriy sug‘urta qamrovi, da’volar bo‘yicha ko‘mak hamda risklarni boshqarish bo‘yicha maslahatlarni taqdim etadi. Uning faoliyati sug‘urta sohasidagi uzoq yillik tajribani biznes mijozlari ehtiyojlariga moslashtirilgan yechimlar bilan uyg‘unlashtiradi.
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Kompaniyadagi ish o‘rinlari

Hybrid Customer Service Representative

Support Sentry policyholders by phone, email, and chat while handling claims and policy service requests. Deliver accurate, timely assistance for a large mutual insurance company.

USAmerika Qo‘shma ShtatlariILIllinoysNCShimoliy Karolina
15 $ – 23 $ / soat
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Deliver customer support by phone, email, and chat in a contact center
  • Resolve service issues under close supervision using established procedures
  • Act as Sentry customers’ initial telephone contact
  • Improve the customer experience by removing friction and simplifying processes
  • Evaluate customer needs and take appropriate action to fulfill requests
  • Build positive relationships that strengthen customer confidence, loyalty, and retention
  • Provide prompt service that meets or exceeds defined standards
  • Handle high call volumes for an assigned line of business
  • Locate, provide, or obtain required information and documentation
  • Explain the appropriate next steps for claims
  • Answer questions and route or transfer calls when needed
  • Enter information to initiate claims
  • Use multiple systems and technologies to research, collect, and document information
  • Resolve service situations accurately for insureds and customers
  • Record and file details from every call or electronic request in the correct system
  • Process loss information, submitted documentation, payments, and policy changes

Talablar

  • High school diploma
  • Reliable, predictable attendance that meets or exceeds attendance requirements
  • Availability to work nights, weekends, and holidays
  • Strong interpersonal skills for handling customer issues professionally
  • Clear and accurate verbal and written communication skills
  • Computer and keyboard proficiency
  • Familiarity with applications such as Excel and Word
  • Ability to use multiple software systems to research and accurately resolve service situations
  • Basic critical-thinking, creative-thinking, and problem-solving abilities
  • Spanish proficiency preferred but not required

Imtiyozlar

  • $1,000 sign-on bonus paid during the first year for new hires
  • $1,500 total sign-on bonus paid during the first year for bilingual new hires
  • Additional $1,000 sign-on bonus for new hires with a Property & Casualty Producers License, paid over five months
  • Optional work-from-home schedule on Mondays and Fridays
  • Technology and equipment for office and home workspaces
  • Dining stipend or meal allowance based on location
  • Sentry University learning opportunities
  • Tuition reimbursement program
  • Group medical, dental, and vision insurance
  • Parental leave
  • Pet insurance
  • Caregiver leave
  • Wellness resources
  • HSA, FSA, and Dependent Care FSA options
  • Paid time off
  • Paid volunteer time off
  • 100% company match on the first 8% contributed to a 401(k) each pay period
  • Immediate 401(k) vesting
  • Sentry Foundation support for the United Way

O‘xshash ish o‘rinlari

AT&T

AT&T Business Sales Representative, Territory Accounts — Memphis

AT&T
H1B vizasi homiysiTelekommunikatsiyalarTexnologiya va innovatsiya
USAmerika Qo‘shma ShtatlariTNTennessi
38 800 $ – 58 200 $ / yil
OfisdaTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaSotuv

Build AT&T’s Memphis small-business and mid-market customer base by selling fiber broadband and other communications solutions. The role combines prospecting, account development, and consultative selling to grow territory revenue.

Ochish