11:11 Systems korporativ va professional mijozlarga barqaror bulut infratuzilmasi hamda boshqariladigan IT xizmatlarini taqdim etadi. Uning takliflari boshqariladigan ommaviy va xususiy bulut, yuqori unumli obyektli saqlash, Veeam va Cohesity zaxira nusxalash, xizmat sifatidagi avariyadan tiklanish hamda Cloud Console orqali markazlashtirilgan boshqaruvni qamrab oladi. Kompaniya, shuningdek, uzluksiz xavf skanerlashi, boshqariladigan aniqlash va javob berish, boshqariladigan SIEM hamda endpointlarni aniqlash va ularga javob berish xizmatlarini o‘z ichiga olgan kiberxavfsizlik yechimlarini, shuningdek SD-WAN, SASE, boshqariladigan ulanish va infratuzilma konsaltingini taqdim etadi. Uning faoliyati tashkilotlarga muhim texnologik muhitlarini modernizatsiya qilish, himoyalash va boshqarishda yordam berishga qaratilgan.
Cloud Operations Engineer II — 11:11 Systems | Remote, United States
Manage 11:11 Systems’ VMware-based cloud computing infrastructure, including cluster provisioning, capacity planning, monitoring, fleet management, and customer escalations. The role supports enterprise cloud operations and includes after-hours on-call participation.
Tavsif
- Oversee 11:11 Systems’ cloud computing platforms and related operations
- Improve, deploy, and maintain enterprise cloud systems
- Lead capacity planning, cluster provisioning, fleet administration, alert monitoring, and escalations
- Take ownership of assigned cloud computing responsibilities and operational outcomes
- Manage cluster provisioning, alert monitoring, and environmental administration
- Resolve customer issues as an escalation engineer and participate in the after-hours engineering on-call rotation
- Support Level I Cloud Operations Engineers with escalated issues
- Administer cluster capacity across hosts, CPU, and memory resources
- Create, monitor, and report cloud capacity KPIs covering CPU, memory, and storage
- Address escalated customer support tickets with accuracy, urgency, and professionalism
- Apply established best practices for cloud computing systems management
- Provide responsive customer service and foster professional customer relationships
- Work constructively with colleagues while following the company Code of Business Ethics and Company Values
- Manage company data and information in line with applicable handling agreements, procedures, and policies
- Comply with company policies, data privacy practices, annual training, and policy acknowledgements
- Complete other assigned responsibilities
- Report to the Manager of Cloud Operations
Talablar
- Bachelor’s degree in a technical field or equivalent professional experience
- At least four years of recent, hands-on experience administering VMware environments for enterprises
- VMware VCP or VCAP certification is preferred
- Strong experience with VMware administration tools, including vCenter, vCloud Director, VMware Configuration Manager, and NSX, is preferred
- Experience with backup and disaster recovery platforms such as Veeam and Zerto is preferred
- Working knowledge of cloud infrastructure services including BaaS, IaaS, and DRaaS
- Experience supporting geographically distributed data center environments
- Legal authorization to work in the United States without visa sponsorship
- Ability to satisfactorily perform the role’s essential functions
- Ability to meet the role’s required knowledge, skills, and capabilities; reasonable accommodation is available to qualified individuals with disabilities