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Credit Counselling Society
Credit Counselling Society
51 – 200 Xodimlar
MoliyaNotijoratTa’lim
Credit Counselling Society iste’molchilarga qarzlarini boshqarish va mustahkam moliyaviy poydevor yaratishda yordam berishga ixtisoslashgan Kanadadagi notijorat tashkilotdir. Uning xizmatlari bepul va arzon kredit maslahati, byudjet tuzish bo‘yicha yo‘l-yo‘riq, qarzni qaytarishni rejalashtirish, qarzlarni birlashtirish va bankrotlik bo‘yicha ko‘mak, moliyaviy ta’lim, seminarlar hamda vebinarlardan iborat. Maslahat telefon orqali, yuzma-yuz va onlayn tarzda taqdim etiladi. Maxfiy resurslar odamlarga undirish faoliyatiga javob berish, o‘z imkoniyatlarini tushunish va uzoq muddatli moliyaviy savodxonligini oshirishda yordam berish uchun mo‘ljallangan. Tashkilot, shuningdek, moliyaviy farovonlikka oid ta’lim tashabbuslari va amaliy vositalarni taqdim etish uchun ish beruvchilar hamda xizmat ko‘rsatuvchi tashkilotlar bilan hamkorlik qiladi.
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Kompaniyadagi ish o‘rinlari

Client Care Specialist (Hybrid) - Canada

Serve as the first point of contact for Canadians seeking financial assistance. Manage client intake, provide empathetic support, and connect people with credit counsellors and relevant resources.

CAKanada
45 188 $ – 51 142 $ / yil
GibridTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlar bilan ishlashMijozlarga xizmat ko‘rsatish vakili

Tavsif

  • Act as the initial contact for clients seeking financial assistance
  • Create trust through a calm, empathetic client experience
  • Use active listening to identify suitable support and resources
  • Assess client needs and help address their concerns
  • Refer clients to Credit Counsellors or other appropriate resources
  • Complete training to handle clients’ initial financial questions
  • Follow up with online inquiries and conduct the intake process
  • Handle administrative duties throughout clients’ relationship with CCS
  • Support clients as they progress through their financial journey
  • Attend occasional in-person meetings or events as needed

Talablar

  • One to two years of customer service experience is required
  • Call centre experience is preferred
  • Availability for variable shifts, generally between 8:30 a.m. and 8:00 p.m. Pacific Time
  • Occasional early-morning availability, including shifts beginning at 5:30 a.m.
  • Availability for rotating Saturday shifts, averaging one per month
  • Professional, empathetic approach to client interactions
  • Strong active listening skills
  • Ability to build rapport and communicate information accurately
  • Excellent communication and interpersonal skills
  • Genuine interest in teamwork and helping people
  • Positive, proactive attitude with a solution-focused approach
  • Ability to adapt to change and perform effectively under pressure
  • Strong organization and attention to detail
  • Ability to move between tasks quickly and occasionally manage concurrent conversations
  • Fluency in English is required
  • French fluency is an asset
  • Must be eligible to work in Canada

Imtiyozlar

  • 35-hour work week
  • Generous paid time-off provisions
  • Three weeks of vacation to start
  • Three CCS days available at your discretion
  • Six sick or personal days per year
  • Comprehensive health and wellness package with prescription, extended health, dental, health spending account, and wellness spending account coverage
  • Long-term savings program with employer matching of up to 5% during the first five years, increasing after the fifth and tenth anniversaries
  • $1,000 annual bonus when the organization achieves its client satisfaction goals
  • Annual salary review each January, subject to established performance objectives
  • Educational reimbursement of up to $2,500 per year
  • Two-level employee development program and supplemental mentoring relationships
  • Recognition of personal and organizational milestones
  • Paid day off for moving or getting married
  • Gifts for significant events, including having a child or reaching a service anniversary
  • Employee and family assistance program with counselling and support resources
  • Hybrid remote work arrangement
  • Culture Club discussion groups and activities
  • $800 annual bilingual credit for employees working in both French and English

O‘xshash ish o‘rinlari

Trane Technologies

Senior Executive Assistant, Digital Leadership

Trane Technologies
B2BEnergetikaIshlab chiqarish
USAmerika Qo‘shma ShtatlariMNMinnesotaNCShimoliy Karolina
61 300 $ – 109 655 $ / yil
GibridTo‘liq stavkaSeniorYetakchiTalab Qilinadigan Til: inglizchaRahbar yordamchisi

Support Trane Technologies’ Digital leadership team by coordinating executive schedules, travel, meetings, communications, and procurement. The role covers leaders across the United States and requires on-site work in White Bear Lake, Minnesota, Monday through Thursday.

Ochish
GlobeLife

Remote Customer Retention Representative

GlobeLife
1 – 10 Xodimlar
FanSog‘liqni saqlashTa’lim
USAmerika Qo‘shma ShtatlariMasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlarni saqlab qolish bo‘yicha mutaxassis

Help Globe Life policyholders keep their coverage and restore lapsed life insurance policies in this remote customer retention role. Handle inbound and outbound calls, discuss coverage and payment options, document outcomes, and meet retention targets.

Ochish