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Sur Global
Sur Global
501 – 1 000 Xodimlar
KonsaltingLogistikaMarketing
Sur Global kompaniyalarni Lotin Amerikasi bo‘ylab masofadan ishlaydigan mutaxassislar bilan bog‘laydigan nearshore kadrlar yechimlari provayderidir. Uning E-Migration va nearshoring yondashuvi savdo, muhandislik, marketing va mijozlar bilan ishlash yo‘nalishlarida jamoalar tuzayotgan bizneslarni qo‘llab-quvvatlaydi. Kadrlarni izlash Braziliya, Meksika va Argentina kabi bozorlarga qaratilgan. Sur Global LATAMdagi masofaviy jamoalar orqali faoliyatini kengaytirish, samaradorlikni oshirish va ishga yollash strategiyasining biznesga ta’sirini o‘lchashni istagan tashkilotlar bilan hamkorlik qiladi.
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Kompaniyadagi ish o‘rinlari

Bilingual Medical Virtual Assistant

Provide remote support to US healthcare clients in English and Spanish, handling patient calls, scheduling, records, and insurance tasks. Work remotely from eligible Latin American locations while coordinating with patients and healthcare teams.

BOBoliviyaCOKolumbiyaGTGvatemalaHNGondurasNINikaraguaPEPeru
6 $ / soat
MasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: ispanchaRahbar yordamchisi

Tavsif

  • Manage calls with patients, providers, and insurers.
  • Coordinate appointments and maintain calendars and office records.
  • Update patient details in EMR/EHR systems with care and confidentiality.
  • Check insurance eligibility, answer coverage questions, and validate patient information.
  • Assist with patient intake, admissions, and reception duties.
  • Connect patients with healthcare professionals.
  • Handle data entry, email, records, and documentation.
  • Communicate with patients in English and Spanish.
  • Observe healthcare procedures, privacy standards, and HIPAA requirements.
  • Meet attendance, productivity, and service standards while working assigned US client hours.

Talablar

  • Speak and write English and Spanish fluently; communicate clearly and confidently on professional calls in both languages.
  • Bring experience in customer service, call centers, BPO, virtual assistance, healthcare administration, or another relevant customer-facing role.
  • Be comfortable managing frequent inbound and outbound calls.
  • Demonstrate strong organization and attention to detail.
  • Use Google Workspace, Microsoft Office, or comparable business software confidently.
  • Learn new systems, follow procedures, and handle confidential patient information responsibly.
  • Communicate effectively with patients, medical professionals, and internal teams, using sound judgment and strong interpersonal skills.
  • Work independently and reliably in a fully remote setting.
  • Be available during US business hours in Eastern, Central, or Pacific Time.
  • Have a reliable computer, high-speed internet, an appropriate home workspace, and backup equipment and connectivity.
  • Preferred: 1–2 years supporting US healthcare accounts, medical practices, insurers, or healthcare BPO operations.
  • Preferred: Familiarity with medical terminology, patient scheduling, insurance checks, or medical office workflows.
  • Preferred: Practical experience with EMR/EHR platforms such as Epic, Cerner, Athenahealth, or NextGen.
  • Preferred: Experience as a Medical Virtual Assistant, Medical Receptionist, Patient Care Coordinator, or Healthcare Customer Service Representative.
  • Preferred: Education or a degree in healthcare, nursing, medical administration, or a related field.
  • Preferred: Knowledge of HIPAA rules or current HIPAA certification.
  • Preferred: Experience supporting US clients or collaborating with distributed international teams.

Imtiyozlar

  • Fully remote work from Latin America.
  • Independent contractor engagement.
  • Full-time schedule aligned with assigned US client business hours.

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