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Sur Global
Sur Global
501 – 1,000 कर्मचारी
परामर्शलॉजिस्टिक्सविपणन
Sur Global एक नियरशोर टैलेंट सॉल्यूशंस प्रदाता है, जो कंपनियों को पूरे लैटिन अमेरिका के रिमोट पेशेवरों से जोड़ता है। इसका ई-माइग्रेशन और नियरशोरिंग दृष्टिकोण बिक्री, इंजीनियरिंग, मार्केटिंग और कस्टमर सक्सेस में टीमें बनाने वाले व्यवसायों की सहायता करता है, जिसमें प्रतिभा की खोज ब्राज़ील, मेक्सिको और अर्जेंटीना जैसे बाज़ारों पर केंद्रित है। Sur Global उन संगठनों के साथ काम करता है जो LATAM-आधारित रिमोट टीमों के माध्यम से अपने संचालन का विस्तार करना चाहते हैं, साथ ही दक्षता में सुधार और अपनी नियुक्ति रणनीति के व्यावसायिक प्रभाव को मापना चाहते हैं।
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कंपनी की नौकरियाँ

Bilingual Medical Virtual Assistant

Provide remote support to US healthcare clients in English and Spanish, handling patient calls, scheduling, records, and insurance tasks. Work remotely from eligible Latin American locations while coordinating with patients and healthcare teams.

BOबोलीवियाCOकोलंबियाGTग्वाटेमालाHNहोंडूरासNIनिकारागुआPEपेरू
$6 / घंटा
रिमोटपूर्णकालिकजूनियरमध्य स्तरडिग्री आवश्यक नहींआवश्यक भाषा: अंग्रेज़ीआवश्यक भाषा: स्पेनिशकार्यकारी सहायक

विवरण

  • Manage calls with patients, providers, and insurers.
  • Coordinate appointments and maintain calendars and office records.
  • Update patient details in EMR/EHR systems with care and confidentiality.
  • Check insurance eligibility, answer coverage questions, and validate patient information.
  • Assist with patient intake, admissions, and reception duties.
  • Connect patients with healthcare professionals.
  • Handle data entry, email, records, and documentation.
  • Communicate with patients in English and Spanish.
  • Observe healthcare procedures, privacy standards, and HIPAA requirements.
  • Meet attendance, productivity, and service standards while working assigned US client hours.

आवश्यकताएँ

  • Speak and write English and Spanish fluently; communicate clearly and confidently on professional calls in both languages.
  • Bring experience in customer service, call centers, BPO, virtual assistance, healthcare administration, or another relevant customer-facing role.
  • Be comfortable managing frequent inbound and outbound calls.
  • Demonstrate strong organization and attention to detail.
  • Use Google Workspace, Microsoft Office, or comparable business software confidently.
  • Learn new systems, follow procedures, and handle confidential patient information responsibly.
  • Communicate effectively with patients, medical professionals, and internal teams, using sound judgment and strong interpersonal skills.
  • Work independently and reliably in a fully remote setting.
  • Be available during US business hours in Eastern, Central, or Pacific Time.
  • Have a reliable computer, high-speed internet, an appropriate home workspace, and backup equipment and connectivity.
  • Preferred: 1–2 years supporting US healthcare accounts, medical practices, insurers, or healthcare BPO operations.
  • Preferred: Familiarity with medical terminology, patient scheduling, insurance checks, or medical office workflows.
  • Preferred: Practical experience with EMR/EHR platforms such as Epic, Cerner, Athenahealth, or NextGen.
  • Preferred: Experience as a Medical Virtual Assistant, Medical Receptionist, Patient Care Coordinator, or Healthcare Customer Service Representative.
  • Preferred: Education or a degree in healthcare, nursing, medical administration, or a related field.
  • Preferred: Knowledge of HIPAA rules or current HIPAA certification.
  • Preferred: Experience supporting US clients or collaborating with distributed international teams.

लाभ

  • Fully remote work from Latin America.
  • Independent contractor engagement.
  • Full-time schedule aligned with assigned US client business hours.

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