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Sparrow
Sparrow
51 – 200 Xodimlar
B2BHR texnologiyalariSaaS
Sparrow — tashkilotlarga xodimlar ta’tilini dasturiy ta’minot va maxsus ta’til mutaxassislari yordamida boshqarishda ko‘maklashadigan B2B HR texnologiyalari kompaniyasi. Uning SaaS platformasi federal, shtat va mahalliy ta’til talablariga rioya qilishni, ish haqi hisob-kitoblarini, hujjatlarni topshirishni, bildirishnomalarni, hisobotlarni va ish haqi ma’lumotlarini solishtirishni qo‘llab-quvvatlaydi. Sparrow HRIS va ish haqi platformalari, sug‘urta kompaniyalari hamda shtat agentliklari bilan integratsiyalashib, HR va People jamoalariga ta’tilni boshqarishning yanada uzviy usulini taqdim etadi. Kompaniya korporativ xavfsizlikni va AQSh hamda Kanadadagi ko‘pmillatli operatsiyalarni qo‘llab-quvvatlaydi; ma’muriy xarajatlarni kamaytirish, muvofiqlikni mustahkamlash va xodimlarning ta’til tajribasini yaxshilashga e’tibor qaratadi.
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Kompaniyadagi ish o‘rinlari

Account Manager, Leave Management

Manage renewals, retention, and account growth for Sparrow’s employee leave management platform. Build strategic customer relationships and apply leave management expertise across U.S. accounts.

USAmerika Qo‘shma Shtatlari
85 440 $ – 118 096 $ / yil
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar bilan ishlash menejeriSotuv
SQL

Tavsif

  • Grow product adoption and improve customer experiences, gross renewals, and net retention.
  • Tailor customer engagement programs and lifecycle initiatives to customer segments.
  • Find expansion opportunities among existing customers and help meet revenue targets.
  • Use customer data to support a strong customer experience.
  • Reduce churn and support new business through customer advocacy, references, and referrals.
  • Resolve escalated client issues promptly by coordinating teams across the company.
  • Lead quarterly business reviews to assess satisfaction and find areas for improvement.
  • Support sales calls as a solutions architect, contributing subject matter expertise and cross-functional resources.
  • Meet expansion and upsell revenue targets and generate referrals.
  • Represent customer feedback in product and service improvements.

Talablar

  • At least five years of experience in renewals, account management, customer success, or customer experience, preferably in SaaS.
  • At least two years of leave of absence experience, such as with a third-party administrator, disability or absence management carrier, leave technology provider, or in-house leave administration.
  • Experience developing strategic customer engagement plans and thoughtful customer touchpoints.
  • Experience with both high-touch strategic account management and digital-first, low-touch service models.
  • A record of meeting key performance indicators.
  • A data-driven approach to designing processes and organizing work.
  • Strong communication skills for building trust, collaborating across functions, and meeting with B2B customers.
  • SQL familiarity is a plus.
  • Must be legally authorized to work in the United States.
  • Must work physically from within the United States.

Imtiyozlar

  • Remote work for employees based across the United States.
  • Equal opportunity employer.
  • Mission-driven work supporting companies and employees through leave management.
  • A diverse, highly skilled, and supportive team.

O‘xshash ish o‘rinlari

Savvy Wealth

Advisory Operations Manager

Savvy Wealth
51 – 200 Xodimlar
H1B vizasi homiysiKonsaltingMarketingSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariNYNyu-York
120 000 $ – 135 000 $ / yil
GibridTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaOperatsiyalar
NFS

Lead billing, custodian relationships, reporting, and process automation for Savvy Wealth’s technology-enabled advisory platform. Improve operations in partnership with advisor services and cross-functional teams.

Ochish
DISHER

Senior Customer Operations Analytics Analyst

DISHER
51 – 200 Xodimlar
AvtomobilsozlikKonsaltingMuhandislik
USAmerika Qo‘shma ShtatlariMasofaviyTo‘liq stavkaSeniorYetakchiTalab Qilinadigan Til: inglizchaSavdo operatsiyalari menejeri
ERPPandasPythonTableau

Build customer health scoring, churn forecasting, dashboards, and AI-supported analytics for a technology-enabled logistics services company. Turn customer and service data into insights that guide retention, account growth, and customer success.

Ochish
Suricats Consulting

Entry-Level Remote Sales Representative

Suricats Consulting
51 – 200 Xodimlar
KonsaltingKorxonaSaaS
USAmerika Qo‘shma ShtatlariKYKentukki
28 $ – 34 $ / soat
MasofaviyTo‘liq stavkaBoshlang‘ich darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaSotuv

Introduce Suricats Consulting’s services to prospective clients through lead research, outreach, qualification, and CRM pipeline management. This remote role supports the sales team with follow-ups, meeting coordination, and prospect insights.

Ochish