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Nestle
Nestle
5001 – 10.000 Zaposleni
Sponzor vizuma H1BHrana in pijačaLogistikaProizvodnja
Nestle je švicarsko večnacionalno podjetje na področju hrane in pijač s širokim portfeljem, ki vključuje kavo, ustekleničeno vodo, mlečne izdelke, prehrano za dojenčke, slaščice, zamrznjena živila in izdelke za hišne ljubljenčke. Njegovi izdelki prek maloprodajnih in gostinskih kanalov dosegajo potrošnike po vsem svetu, pri čemer jih podpirajo obsežne proizvodne in dobavne operacije. Na zaposlitvenem agregatorju je profil podjetja Nestle relevanten za kandidate, ki raziskujejo priložnosti na področjih hrane in pijač, proizvodnje in logistike ter delo, povezano z pobudami na področju prehrane, zdravja in dobrega počutja.
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Delovna mesta v podjetju

Temporary Contact Center Agent — Nestlé

Handle Nestlé consumer complaints and questions in a temporary Contact Center role. Resolve cases through chat, email, social media, and phone.

PYParagvajNa lokacijiPogodbaSrednja ravenSeniorZahtevani Jezik: španščinaPredstavnik klicnega centra

Opis

  • Apply operational knowledge across all service channels
  • Provide accurate responses and resolve consumer cases within expected timeframes
  • Handle complaints, questions, and requests from Nestlé product consumers
  • Analyze issues and propose operational solutions
  • Share feedback on factory-formulated product analyses and sensitive or critical cases
  • Maintain service quality and consumer satisfaction
  • Assist consumers by chat, email, social media, and phone
  • Take an active part in training on products and support processes

Zahteve

  • Be a final-year student or graduate in Journalism, Business Administration, Marketing, Commercial Engineering, or a related field
  • Have experience in consumer service, handling customer questions and resolving problems effectively
  • Be available to work under a temporary contract
  • Demonstrate organizational skills and the ability to prioritize urgent tasks under pressure
  • Have strong communication and negotiation skills for clear, empathetic interactions
  • Show customer focus, urgency, and responsibility
  • Work independently and collaboratively as part of a team
  • Use a problem-solving approach focused on resolving issues at first contact
  • Adapt to different tools, processes, and customer needs
  • Remain resilient in high-volume environments while maintaining service quality

Ugodnosti

  • Monday to Friday shift, 8:30 a.m. to 6:30 p.m.
  • Training to build knowledge of products and support processes
  • Opportunity to work in a multicultural, diverse team
  • Collaboration with colleagues worldwide
  • Contribute to services that promote digital innovation and continuous improvement

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Na lokacijiPolni delovni časVodjaZahtevani Jezik: angleščinaPredstavnik za razvoj poslovanja
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