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TEKsystems
TEKsystems
PodjetjeSvetovanjeZaposlovanje
TEKsystems je globalno podjetje za tehnološko svetovanje in rešitve za delovno silo, ki nudi storitve organizacijam s področja gospodarstva. Njegovo delo zajema oblačne tehnologije, podatke in umetno inteligenco, avtomatizacijo, razvoj aplikacij, preobrazbo na področju agilnih metod in DevOps, tehnološke operacije ter digitalno uporabniško izkušnjo. Podjetje zagotavlja tudi storitve pridobivanja talentov, zaposlovanja in upravljanih storitev ter podpira tehnološke ekipe in obsežne programe za delovno silo v sektorjih, kot so finančne storitve, zdravstvo, javni sektor, telekomunikacije, maloprodaja, proizvodnja in energetika. Njegov širok model storitev ustvarja priložnosti na področjih svetovanja, inženirstva, tehnoloških operacij in zaposlovanja.
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Delovna mesta v podjetju

TEKsystems Client Service Agent, Insurance

Support small-business insurance customers by phone and online, answering policy questions and following up on applications. Document customer interactions and enter leads while managing calls across multiple systems.

USZdružene države AmerikeIAIowaNVNevada
21 $ / ura
HibridnoPogodbaSrednja ravenSeniorZahtevani Jezik: angleščinaPredstavnik podpore strankamStoritve za poslovne stranke

Opis

  • Resolve inbound customer inquiries promptly and professionally, aiming to address needs in one call.
  • Answer incoming calls and follow up with customers about online applications.
  • Explain coverage and billing information and clarify general policy questions.
  • Record customer interactions accurately and enter inbound leads promptly.
  • Switch between calls, records, follow-ups, and multiple systems throughout the workday.
  • Work with the team to support customer satisfaction, retention, and growth.

Zahteve

  • Experience in customer service or a call center.
  • Property and casualty insurance experience is preferred.
  • An active Property and Casualty license is required; it must cover general or commercial lines, not personal lines.
  • Able to handle inbound calls and work across multiple systems.
  • Strong communication, problem-solving, and organizational abilities.
  • Dependable, with a team-oriented approach.

Ugodnosti

  • Potential to earn a monthly bonus.
  • Equipment is provided.
  • Medical, dental, and vision coverage.
  • Critical illness, accident, and hospital coverage.
  • 401(k) plan with pre-tax and Roth post-tax contribution options.
  • Optional life and AD&D insurance for employees and dependents.
  • Short-term and long-term disability coverage.
  • Health Spending Account (HSA).
  • Transportation benefits.
  • Employee Assistance Program.
  • Time off and leave, including PTO, vacation, or sick leave.

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