SONDA je dolgo uveljavljeno podjetje, ki deluje na področjih svetovanja, logistike in trženja. Njena karierna platforma potencialnim kandidatom omogoča raziskovanje priložnosti in pridobivanje več informacij o pridružitvi organizaciji. Za iskalce zaposlitve je profil podjetja SONDA izhodišče za odkrivanje delovnih mest v okviru široko usmerjenega multidisciplinarnega podjetja.
Junior IT Support Technician (Level 1B)
Provide remote and on-site N1/N2 support for clinical software, hardware, and networks at SONDA. The role handles incidents, asset tracking, and VIP user support.
Opis
- Provide remote and on-site N1/N2 support for cobas Infinity, navify, and corporate software
- Install and configure Zebra and Epson label printers, peripherals, and cabling
- Diagnose hardware faults and report them for warranty claims or replacement
- Handle incidents, service requests, preventive maintenance, and implementations
- Track each incident or service request through to resolution
- Manage warranty claims with manufacturers for defective parts through closure
- Keep the ticket management system up to date
- Prepare an electronic service record for each support visit
- Manage assets through physical inventory and equipment labeling
- Support VIP users and coordinate with other teams to resolve requests
Zahteve
- Graduate or technical degree in Systems, Networks, or Telecommunications
- Knowledge of LIS-HIS interfaces, Windows Server, basic networking, and SQL
- Cloud or Azure knowledge is preferred
- Basic English proficiency
- Two years of technical support experience
- Knowledge of operating systems
Ugodnosti
- Flexible work arrangements that support personal and professional balance
- Ongoing professional development and skill growth aligned with individual interests
- A collaborative, diverse, and innovative work environment
- Access to SONDA Academy for continuous learning
- SONDA Wellness support for personal and professional balance, with physical, mental, and social health initiatives