SONDA
SONDA
SONDA एक लंबे समय से स्थापित कंपनी है, जो परामर्श, लॉजिस्टिक्स और मार्केटिंग के क्षेत्रों में काम करती है। इसका करियर प्लेटफ़ॉर्म संभावित उम्मीदवारों को उपलब्ध अवसरों का पता लगाने और संगठन से जुड़ने के बारे में अधिक जानने का अवसर देता है। नौकरी तलाशने वालों के लिए, SONDA की प्रोफ़ाइल एक व्यापक और बहुआयामी व्यवसाय में भूमिकाओं की खोज शुरू करने का आधार प्रदान करती है।

Junior IT Support Technician (Level 1B)

Provide remote and on-site N1/N2 support for clinical software, hardware, and networks at SONDA. The role handles incidents, asset tracking, and VIP user support.

विवरण

  • Provide remote and on-site N1/N2 support for cobas Infinity, navify, and corporate software
  • Install and configure Zebra and Epson label printers, peripherals, and cabling
  • Diagnose hardware faults and report them for warranty claims or replacement
  • Handle incidents, service requests, preventive maintenance, and implementations
  • Track each incident or service request through to resolution
  • Manage warranty claims with manufacturers for defective parts through closure
  • Keep the ticket management system up to date
  • Prepare an electronic service record for each support visit
  • Manage assets through physical inventory and equipment labeling
  • Support VIP users and coordinate with other teams to resolve requests

आवश्यकताएँ

  • Graduate or technical degree in Systems, Networks, or Telecommunications
  • Knowledge of LIS-HIS interfaces, Windows Server, basic networking, and SQL
  • Cloud or Azure knowledge is preferred
  • Basic English proficiency
  • Two years of technical support experience
  • Knowledge of operating systems

लाभ

  • Flexible work arrangements that support personal and professional balance
  • Ongoing professional development and skill growth aligned with individual interests
  • A collaborative, diverse, and innovative work environment
  • Access to SONDA Academy for continuous learning
  • SONDA Wellness support for personal and professional balance, with physical, mental, and social health initiatives

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