Deliver first-level service desk support in Spanish and Portuguese for SONDA customers. Handle chat, phone, and ticket-based requests, including access guidance, password resets, remote sessions, and authenticator setup.
Join SONDA as a bilingual service desk agent providing first-level support in Spanish and Portuguese. Assist users through chat, phone, and ticket queues with access, authentication, and basic system usability issues.
SONDA is seeking a bilingual Spanish Service Desk Agent to deliver remote first-level support. The role handles chat, phone, and ticket requests involving access, passwords, and authenticator setup.
Provide onsite and remote IT support to SONDA users in Chile, handling incident diagnosis, hardware maintenance, ticket management, and equipment inventory. The role also covers installations, data migrations, technical escalations, and user communication through resolution.
Provide on-site technical support for computer equipment and institutional software at SONDA. Configure systems, troubleshoot issues, and assist with warranty processes.
On-site technical support role at SONDA in São José dos Campos, supporting hardware, software, telephony, and videoconferencing service requests.
SONDA में Java, वितरित प्रणालियों और क्लाउड आर्किटेक्चर को परिभाषित करें तथा DevOps, सुरक्षा, Kubernetes और सॉफ्टवेयर गुणवत्ता के लिए तकनीकी संदर्भ बनें।
SONDA के ग्राहकों को लागू किए गए प्रौद्योगिकी समाधानों में सहायता देने वाला ऑपरेशंस कंसल्टेंट। इस भूमिका में डेटाबेस प्रबंधन, वेब एप्लिकेशन और सिस्टम एकीकरण शामिल हैं।
