Provide on-site technical support in Porto Alegre for users and maintain notebooks, desktops, MacBooks, and software. Work with Windows, Microsoft 365, OneDrive, Android devices, and ITSM tickets.
Data center infrastructure analyst responsible for servers, VMware, and corporate environments at SONDA. This on-site Brasília role focuses on availability, security, and performance.
ChileRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: spaniolăLimbă Obligatorie: portughezăOperațiuniProcess Improvement Technician at SONDA, a technology company. Monitor tickets, backlogs, and SLAs while preparing management reports and supporting quality initiatives.
ChileHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: spaniolăLimbă Obligatorie: portughezăBilingvDeliver first-level service desk support in Spanish and Portuguese for SONDA customers. Handle chat, phone, and ticket-based requests, including access guidance, password resets, remote sessions, and authenticator setup.
ChileHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: spaniolăLimbă Obligatorie: portughezăBilingvJoin SONDA as a bilingual service desk agent providing first-level support in Spanish and Portuguese. Assist users through chat, phone, and ticket queues with access, authentication, and basic system usability issues.
ChileRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: spaniolăLimbă Obligatorie: portughezăBilingvSONDA is seeking a bilingual Spanish Service Desk Agent to deliver remote first-level support. The role handles chat, phone, and ticket requests involving access, passwords, and authenticator setup.
Provide onsite and remote IT support to SONDA users in Chile, handling incident diagnosis, hardware maintenance, ticket management, and equipment inventory. The role also covers installations, data migrations, technical escalations, and user communication through resolution.
Provide on-site technical support for computer equipment and institutional software at SONDA. Configure systems, troubleshoot issues, and assist with warranty processes.
On-site technical support role at SONDA in São José dos Campos, supporting hardware, software, telephony, and videoconferencing service requests.
BraziliaRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: portughezăInginer full-stackInginer softwareDefinește arhitecturi Java, sisteme distribuite și soluții cloud la SONDA, fiind un reper tehnic pentru DevOps, securitate, Kubernetes și calitatea software-ului.
Consultant în operațiuni care sprijină clienții SONDA prin soluții tehnologice implementate. Rolul acoperă gestionarea bazelor de date, aplicațiile web și integrarea sistemelor.
