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Finance Operations Process Associate, Accounts Receivable
Handle accounts receivable processes including customer billing, accounting entries, cargo release updates, and invoice processing. Support shared services finance operations at APL Logistics in a hybrid role in the Philippines.
विवरण
- Prepare accurate, customized customer statements within service-level deadlines.
- Enter accounting transactions into the system accurately and on time.
- Record cheque details and release orders in GFF to support cargo release against HBL within four hours, or two hours for urgent cases.
- Monitor and clear Freight Cashier and functional mailbox emails each day.
- Resolve billing disputes to prevent collection delays.
- Prepare credit memos and process invoice voids and uploads.
- Void invoices upon request from origin teams, collectors, or other stakeholders.
- Retrieve requested system information and provide it to stakeholders.
- Respond to and resolve emails on the same day.
- Provide backup for team members and the team leader, particularly with invoice voids and reporting.
- Meet service-level agreements and key performance indicators.
- Escalate unresolved issues promptly to the supervisor.
- Train new employees and work with the team leader to update the DPM for IFS and related applications.
- Handle additional tasks as assigned.
आवश्यकताएँ
- Diploma, postgraduate diploma, or professional degree in business administration, business management, finance, accountancy, or a related field.
- Zero to one year of related experience in finance and accounts payable.
- Strong analytical skills and accounting knowledge.
- Knowledge of shipping or logistics.
- Fluent spoken and written English.
- Strong working knowledge of Excel, Access, and database querying.
- Strong communication and negotiation skills.
- Ability to work under pressure and meet tight deadlines.
- Careful attention to detail and an analytical mindset.
- Flexibility to work night shifts.
लाभ
- Hybrid work arrangement.
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