APL Logistics is a global supply chain and logistics company that develops end-to-end solutions for automotive, consumer, and industrial markets. Its services include order management, transportation, distribution and fulfillment, customs brokerage, and global trade compliance. Drawing on more than four decades of experience and operations across over 60 countries, the company focuses on scalable, adaptable approaches to complex supply chain needs, alongside commitments to sustainability and diversity, equity, and inclusion.
Finance Operations Process Associate, Accounts Receivable
Handle accounts receivable processes including customer billing, accounting entries, cargo release updates, and invoice processing. Support shared services finance operations at APL Logistics in a hybrid role in the Philippines.
Description
- Prepare accurate, customized customer statements within service-level deadlines.
- Enter accounting transactions into the system accurately and on time.
- Record cheque details and release orders in GFF to support cargo release against HBL within four hours, or two hours for urgent cases.
- Monitor and clear Freight Cashier and functional mailbox emails each day.
- Resolve billing disputes to prevent collection delays.
- Prepare credit memos and process invoice voids and uploads.
- Void invoices upon request from origin teams, collectors, or other stakeholders.
- Retrieve requested system information and provide it to stakeholders.
- Respond to and resolve emails on the same day.
- Provide backup for team members and the team leader, particularly with invoice voids and reporting.
- Meet service-level agreements and key performance indicators.
- Escalate unresolved issues promptly to the supervisor.
- Train new employees and work with the team leader to update the DPM for IFS and related applications.
- Handle additional tasks as assigned.
Requirements
- Diploma, postgraduate diploma, or professional degree in business administration, business management, finance, accountancy, or a related field.
- Zero to one year of related experience in finance and accounts payable.
- Strong analytical skills and accounting knowledge.
- Knowledge of shipping or logistics.
- Fluent spoken and written English.
- Strong working knowledge of Excel, Access, and database querying.
- Strong communication and negotiation skills.
- Ability to work under pressure and meet tight deadlines.
- Careful attention to detail and an analytical mindset.
- Flexibility to work night shifts.
Benefits
- Hybrid work arrangement.