TEKsystems
TEKsystems
TEKsystems — корпоративтік ұйымдарға қызмет көрсететін жаһандық технологиялық консалтинг және жұмыс күші шешімдері компаниясы. Оның қызметі бұлтты технологиялар, деректер мен жасанды интеллект, автоматтандыру, қолданбалар әзірлеу, Agile және DevOps трансформациясы, технологиялық операциялар және цифрлық тәжірибе бағыттарын қамтиды. Компания сондай-ақ таланттарды іздеу, рекрутинг және басқарылатын қызметтер ұсынып, қаржылық қызметтер, денсаулық сақтау, мемлекеттік сектор, телекоммуникациялар, бөлшек сауда, өндіріс және энергетика сияқты салалардағы технологиялық командалар мен ауқымды жұмыс күші бағдарламаларын қолдайды. Оның кең ауқымды қызмет көрсету моделі консалтинг, инженерия, технологиялық операциялар және рекрутингке бағытталған рөлдерде мүмкіндіктер ұсынады.

TEKsystems Client Service Agent, Insurance

Support small-business insurance customers by phone and online, answering policy questions and following up on applications. Document customer interactions and enter leads while managing calls across multiple systems.

Сипаттама

  • Resolve inbound customer inquiries promptly and professionally, aiming to address needs in one call.
  • Answer incoming calls and follow up with customers about online applications.
  • Explain coverage and billing information and clarify general policy questions.
  • Record customer interactions accurately and enter inbound leads promptly.
  • Switch between calls, records, follow-ups, and multiple systems throughout the workday.
  • Work with the team to support customer satisfaction, retention, and growth.

Талаптар

  • Experience in customer service or a call center.
  • Property and casualty insurance experience is preferred.
  • An active Property and Casualty license is required; it must cover general or commercial lines, not personal lines.
  • Able to handle inbound calls and work across multiple systems.
  • Strong communication, problem-solving, and organizational abilities.
  • Dependable, with a team-oriented approach.

Артықшылықтар

  • Potential to earn a monthly bonus.
  • Equipment is provided.
  • Medical, dental, and vision coverage.
  • Critical illness, accident, and hospital coverage.
  • 401(k) plan with pre-tax and Roth post-tax contribution options.
  • Optional life and AD&D insurance for employees and dependents.
  • Short-term and long-term disability coverage.
  • Health Spending Account (HSA).
  • Transportation benefits.
  • Employee Assistance Program.
  • Time off and leave, including PTO, vacation, or sick leave.

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