LogoFresh Jobs Ahead
T-Mobile
T-Mobile
Telekomunikacije
T-Mobile je ameriško telekomunikacijsko podjetje za brezžične komunikacije, ki svojo ponudbo mobilnih storitev in uporabniško izkušnjo gradi na pristopu »Un-carrier«. Njegovo poslovanje zajema brezžično povezljivost, prilagodljive pakete in nenehno širjenje omrežja 5G, karierne priložnosti pa vključujejo poslovno prodajo, tehnologijo in uporabniško izkušnjo. T-Mobile poudarja tudi podporo zaposlenim z ugodnostmi, kot so zdravstveno zavarovanje, starševski dopust in izobraževalni programi, s čimer izraža osredotočenost na ustvarjanje dobrih izkušenj za zaposlene in stranke.
LinkedIn
Delovna mesta v podjetju

Senior Manager, Digital Experience and Ecommerce

Lead MintMobile.com’s ecommerce operations, roadmap, and conversion experimentation at T-Mobile. Coordinate teams to improve digital journeys, product launches, and customer experiences.

USZdružene države AmerikeCOKoloradoKSKansasTXTeksasWAWashington
110.900 $ – 200.100 $ / leto
Na lokacijiPolni delovni časSeniorVodjaZahtevani Jezik: angleščinaE-trgovina

Opis

  • Lead daily digital experience operations for MintMobile.com
  • Plan and deliver ecommerce initiatives, site updates, and digital experience improvements
  • Guide a team creating user-focused digital experiences that support strategic goals
  • Coordinate project and promotional launch requirements, schedules, dependencies, and customer impact
  • Run the experimentation program, covering conversion optimization, tools, roadmap, test intake and prioritization, and launch coordination
  • Keep program documentation, project tracking, processes, and reporting up to date
  • Manage the ecommerce roadmap and establish workflows, alignment processes, and team routines
  • Set team strategy and priorities to improve digital journeys around customer needs and business goals
  • Promote digital experience best practices and ongoing improvement

Zahteve

  • Bachelor’s degree in digital marketing, business administration, computer science, or a related field required
  • Preferred: 4–7 years leading cross-functional teams on digital customer experience initiatives across web and mobile
  • Preferred: 2–4 years using analytics and customer insights to improve and innovate digital channels
  • Preferred: 4–7 years managing digital projects or programs in a fast-paced, customer-focused setting, ideally in telecommunications or technology
  • Able to manage several digital initiatives at once in a highly matrixed organization
  • Strong analytical ability to interpret digital performance, measure KPIs, and turn findings into practical strategies
  • Experience running experimentation programs and operational workflows, including test planning, prioritization, launch coordination, tools, documentation, and performance analysis
  • Skilled in process improvement and optimizing digital workflows
  • Able to work with marketing, IT, and product management teams
  • Experience leading and developing effective teams
  • Thorough understanding of digital customer engagement strategies and user-centered design
  • Able to develop and carry out long-term digital strategies
  • At least 18 years old
  • Authorized to work legally in the United States

Ugodnosti

  • Annual stock grant
  • Employee stock purchase plan
  • 401(k) retirement plan
  • Year-round financial coaching at no cost
  • Medical, dental, and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family-building benefits
  • Backup care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability coverage
  • Optional accidental death and dismemberment coverage
  • Optional accident coverage
  • Optional life insurance
  • Optional disability insurance
  • Optional long-term care insurance
  • Discounts on mobile service and home internet
  • Pet insurance
  • Commuter and transit programs
  • Career development opportunities

Sorodna delovna mesta