Resolv Global
Resolv Global
51 – 200 Zaposleni
B2BSvetovanjeZaposlovanje
Resolv Global je podjetje za BPO in kadrovske storitve, ki podjetjem pomaga zagotavljati podporo strankam, tehnično podporo in zaledne poslovne operacije v velikem obsegu. Njegove večjezične ekipe delujejo v šestih centrih za izvajanje storitev in na oddaljenih lokacijah, podpirajo več kot 18 jezikov ter zagotavljajo hibridne modele dela, delo od doma in storitve, ki so na voljo 24 ur na dan, vse dni v tednu. Podjetje združuje strokovno znanje o delovni sili s tehnologijo, da poslovnim strankam, vključno z organizacijami s seznama Fortune 500, pomaga oskrbovati stranke na mednarodnih trgih.

Remote Bilingual Customer Service Representative in Mexico

Provide bilingual customer support to US-based operations while working remotely from Mexico. Manage customer interactions across multiple systems for international teams.

Opis

  • Help expand customer support operations serving the United States
  • Manage incoming and outgoing customer interactions
  • Work effectively across multiple systems
  • Deliver customer service in a fast-paced setting
  • Complete the hiring process, including resume review, a prescreen questionnaire, a one-way video interview, a prescreen interview, live interviews, and a background check

Zahteve

  • Prior experience in a US business process outsourcing or call center role
  • Excellent spoken and written English
  • Strong customer service and communication abilities
  • Experience managing incoming or outgoing customer interactions
  • Ability to multitask and work effectively across multiple systems
  • Professional, dependable, and attentive to detail
  • Comfort working in a structured remote environment
  • Windows 11 PC; Mac computers are not supported
  • 16 GB of RAM
  • Two monitors
  • Webcam and headset
  • Intel i5 processor or higher
  • Fibre internet with a wired Ethernet connection
  • Backup power solution
  • Microsoft Teams and Office 365
  • Submit a resume in English
  • Pass an applicable background check, if required
  • Complete all stages of the hiring process

Ugodnosti

  • Paid weekly in arrears
  • Full pay during training
  • Fully remote work from home
  • Independent contractor arrangement

Sorodna delovna mesta

Sikla GmbH

Customer and Sales Support Specialist

Sikla GmbH
501 – 1000 Zaposleni
LogistikaProizvodnjaSvetovanje

Support Sikla UK’s technical modular support systems business in Milton Keynes, handling customer and sales enquiries from quotation through delivery. Coordinate orders, documentation, logistics, and ERP administration with customers and internal teams.

Odpri
Newstel Worldwide

Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)

Newstel Worldwide
201 – 500 Zaposleni
LogistikaSvetovanjeTrženje

Provide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.

Odpri