Resolv Global
Resolv Global
51 – 200 Darbuotojai
B2BĮdarbinimasKonsultavimas
„Resolv Global“ yra verslo procesų valdymo ir personalo paslaugų įmonė, padedanti verslui dideliu mastu teikti klientų aptarnavimo, techninės pagalbos ir administracines paslaugas. Jos daugiakalbės komandos dirba šešiuose paslaugų teikimo centruose ir nuotolinėse vietose, aptarnauja daugiau kaip 18 kalbų ir teikia hibridinio darbo, darbo iš namų bei visą parą veikiančių paslaugų modelius. Įmonė derina darbuotojų valdymo kompetenciją su technologijomis, kad padėtų verslo klientams, įskaitant „Fortune 500“ organizacijas, aptarnauti klientus tarptautinėse rinkose.

Remote Bilingual Customer Service Representative in Mexico

Provide bilingual customer support to US-based operations while working remotely from Mexico. Manage customer interactions across multiple systems for international teams.

Aprašymas

  • Help expand customer support operations serving the United States
  • Manage incoming and outgoing customer interactions
  • Work effectively across multiple systems
  • Deliver customer service in a fast-paced setting
  • Complete the hiring process, including resume review, a prescreen questionnaire, a one-way video interview, a prescreen interview, live interviews, and a background check

Reikalavimai

  • Prior experience in a US business process outsourcing or call center role
  • Excellent spoken and written English
  • Strong customer service and communication abilities
  • Experience managing incoming or outgoing customer interactions
  • Ability to multitask and work effectively across multiple systems
  • Professional, dependable, and attentive to detail
  • Comfort working in a structured remote environment
  • Windows 11 PC; Mac computers are not supported
  • 16 GB of RAM
  • Two monitors
  • Webcam and headset
  • Intel i5 processor or higher
  • Fibre internet with a wired Ethernet connection
  • Backup power solution
  • Microsoft Teams and Office 365
  • Submit a resume in English
  • Pass an applicable background check, if required
  • Complete all stages of the hiring process

Privalumai

  • Paid weekly in arrears
  • Full pay during training
  • Fully remote work from home
  • Independent contractor arrangement

Susiję darbai

Correlation One

Learning Designer, Data and AI Training

Correlation One
51 – 200 Darbuotojai
H1B vizos rėmėjas

Design evidence-based data and AI training for Correlation One’s workforce development programs, creating curricula, exercises, and reusable learning resources for enterprise clients.

Atidaryti