Resolv Global
Resolv Global
51 – 200 कर्मचारी
B2Bपरामर्शभर्ती
Resolv Global एक बीपीओ और स्टाफिंग कंपनी है, जो व्यवसायों को बड़े पैमाने पर ग्राहक सेवा, तकनीकी सहायता और बैक-ऑफिस संचालन उपलब्ध कराने में मदद करती है। इसकी बहुभाषी टीमें छह डिलीवरी केंद्रों और दूरस्थ स्थानों से काम करती हैं, 18 से अधिक भाषाओं में सहायता प्रदान करती हैं और हाइब्रिड, घर से काम करने तथा 24/7 सेवा मॉडल उपलब्ध कराती हैं। कंपनी कार्यबल विशेषज्ञता और प्रौद्योगिकी का संयोजन करके फॉर्च्यून 500 संगठनों सहित बड़े उद्यम ग्राहकों को अंतरराष्ट्रीय बाजारों में अपने ग्राहकों की सेवा करने में सहायता देती है।

Remote Bilingual Customer Service Representative in Mexico

Provide bilingual customer support to US-based operations while working remotely from Mexico. Manage customer interactions across multiple systems for international teams.

विवरण

  • Help expand customer support operations serving the United States
  • Manage incoming and outgoing customer interactions
  • Work effectively across multiple systems
  • Deliver customer service in a fast-paced setting
  • Complete the hiring process, including resume review, a prescreen questionnaire, a one-way video interview, a prescreen interview, live interviews, and a background check

आवश्यकताएँ

  • Prior experience in a US business process outsourcing or call center role
  • Excellent spoken and written English
  • Strong customer service and communication abilities
  • Experience managing incoming or outgoing customer interactions
  • Ability to multitask and work effectively across multiple systems
  • Professional, dependable, and attentive to detail
  • Comfort working in a structured remote environment
  • Windows 11 PC; Mac computers are not supported
  • 16 GB of RAM
  • Two monitors
  • Webcam and headset
  • Intel i5 processor or higher
  • Fibre internet with a wired Ethernet connection
  • Backup power solution
  • Microsoft Teams and Office 365
  • Submit a resume in English
  • Pass an applicable background check, if required
  • Complete all stages of the hiring process

लाभ

  • Paid weekly in arrears
  • Full pay during training
  • Fully remote work from home
  • Independent contractor arrangement

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