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BH Partner S.A.C.
LogistikaSvetovanjeZavarovanje
BH Partner S.A.C. je kontaktni center in podjetje za zunanje izvajanje poslovnih procesov s sedežem v Limi, ki oskrbuje stranke iz telekomunikacijskega, zavarovalniškega in finančnega sektorja na domačih in mednarodnih trgih. Njegove storitve vključujejo dohodne in odhodne klice, telefonsko prodajo, podporo strankam ter svetovalne storitve, kot je pomoč pri zunanji trgovini. Podjetje podpira poslovanje B2B z integriranimi sistemi upravljanja, operativnimi storitvami in rešitvami za podporo strankam.
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Delovna mesta v podjetju

Junior Remote Call Center Quality Monitor – Peru

Monitor call center advisors’ customer interactions for a telecommunications services company, focusing on number portability calls. Flag critical findings and coach advisors on communication errors and quality standards.

PEPeru
1200 PEN / mesec
Na daljavoPolni delovni časJuniorDiploma ni potrebnaZahtevani Jezik: španščinaPredstavnik klicnega centra

Opis

  • Review telephone advisors’ interactions against established criteria and check that quality processes are followed.
  • Report critical cases and monitoring findings, issuing alerts as needed.
  • Identify breakdowns or serious errors in communication.
  • Give feedback to advisors who make critical errors.

Zahteve

  • Technical or university studies in psychology, communications, marketing, administration, or a related field; completed, in progress, or incomplete.
  • Intermediate Microsoft Office skills.
  • Knowledge of PowerPoint and digital tools.
  • At least six months of experience specifically as a quality monitor or quality analyst.
  • Knowledge of sales metrics; number portability experience is preferred.
  • Proactive approach.
  • Energetic and adaptable.
  • Effective communication skills.
  • Organization and time management skills.
  • Work hours are 10:00 a.m. to 7:00 p.m., with Sundays off.

Ugodnosti

  • Opportunity for career advancement.
  • Corporate benefits.
  • On-time pay.
  • S/300 performance metrics bonus.

Sorodna delovna mesta

Airbus

Systems Architect, Geospatial Software

Airbus
Sponzor vizuma H1BLetalska in vesoljska industrijaProizvodnjaSvetovanje
GBZdruženo kraljestvoHibridnoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaSistemski inženir
Kibernetska varnostMikrostoritve

Shape secure, traceable architectures for Airbus Defence and Space geospatial software, translating requirements into solution designs. Apply MBSE on Government and MOD intelligence, surveillance and reconnaissance projects.

Odpri