B
BH Partner S.A.C.
BH Partner S.A.C. yra Limoje veikianti kontaktų centro ir verslo procesų užsakomųjų paslaugų įmonė, aptarnaujanti telekomunikacijų, draudimo ir finansų sektorių klientus vietos ir tarptautinėse rinkose. Įmonės veikla apima įeinančius ir išeinančius skambučius, telemarketingą, klientų aptarnavimą ir konsultavimo paslaugas, pavyzdžiui, pagalbą užsienio prekybos srityje. Įmonė padeda vykdyti B2B veiklą teikdama integruotas valdymo sistemas, operacines paslaugas ir klientų aptarnavimo sprendimus.

Junior Remote Call Center Quality Monitor – Peru

Monitor call center advisors’ customer interactions for a telecommunications services company, focusing on number portability calls. Flag critical findings and coach advisors on communication errors and quality standards.

Aprašymas

  • Review telephone advisors’ interactions against established criteria and check that quality processes are followed.
  • Report critical cases and monitoring findings, issuing alerts as needed.
  • Identify breakdowns or serious errors in communication.
  • Give feedback to advisors who make critical errors.

Reikalavimai

  • Technical or university studies in psychology, communications, marketing, administration, or a related field; completed, in progress, or incomplete.
  • Intermediate Microsoft Office skills.
  • Knowledge of PowerPoint and digital tools.
  • At least six months of experience specifically as a quality monitor or quality analyst.
  • Knowledge of sales metrics; number portability experience is preferred.
  • Proactive approach.
  • Energetic and adaptable.
  • Effective communication skills.
  • Organization and time management skills.
  • Work hours are 10:00 a.m. to 7:00 p.m., with Sundays off.

Privalumai

  • Opportunity for career advancement.
  • Corporate benefits.
  • On-time pay.
  • S/300 performance metrics bonus.

Susiję darbai

Thermo Fisher Scientific

Senior Clarity PPM Systems Developer

Thermo Fisher Scientific

Lead development and support for Thermo Fisher Scientific’s Clarity PPM platform, including integrations, upgrades, and production releases. Provide advanced troubleshooting, technical governance, mentoring, and SOX-compliant operations.

Atidaryti
OPENLANE

Senior IT Support Analyst

OPENLANE
1 001 – 5 000 Darbuotojai
Automobilių pramonėB2BPrekyvietė

Provide first-line IT support and basic security triage for OPENLANE employees across its digital used-vehicle marketplace. Troubleshoot hardware, software, access, and application issues while helping employees resolve incidents securely.

Atidaryti
METALINE

Full-Stack Java Developer (Spring, Vue.js)

METALINE

Join METALINE as a Java/Spring and Vue.js full-stack developer, building e-commerce platforms, REST APIs, and CI/CD integrations. METALINE specializes in managed IT services, data centers, and IT services.

Atidaryti