LogoFresh Jobs Ahead
Resolv Global
Resolv Global
51 – 200 Zaposleni
B2BSvetovanjeZaposlovanje
Resolv Global je podjetje za BPO in kadrovske storitve, ki podjetjem pomaga zagotavljati podporo strankam, tehnično podporo in zaledne poslovne operacije v velikem obsegu. Njegove večjezične ekipe delujejo v šestih centrih za izvajanje storitev in na oddaljenih lokacijah, podpirajo več kot 18 jezikov ter zagotavljajo hibridne modele dela, delo od doma in storitve, ki so na voljo 24 ur na dan, vse dni v tednu. Podjetje združuje strokovno znanje o delovni sili s tehnologijo, da poslovnim strankam, vključno z organizacijami s seznama Fortune 500, pomaga oskrbovati stranke na mednarodnih trgih.
LinkedIn
Delovna mesta v podjetju

Bilingual Customer Service Representative

Provide bilingual customer support to growing US-based operations while working remotely from Mexico. Handle customer interactions and coordinate work across multiple systems.

MXMehika
5 $ / ura
Na daljavoPogodbaSrednja ravenSeniorZahtevani Jezik: angleščinaPodpora strankam

Opis

  • Contribute to growing US-based customer support operations.
  • Manage inbound and outbound customer interactions.
  • Deliver service in a fast-paced environment.
  • Switch between tasks and work effectively across multiple systems.
  • Work within a structured remote environment.
  • Complete each hiring stage, including resume review, questionnaires, video and live interviews, and a background check.

Zahteve

  • Previous experience in a US business process outsourcing (BPO) or call center role.
  • Excellent spoken and written English.
  • Strong customer service and communication abilities.
  • Experience managing inbound or outbound customer interactions.
  • Ability to handle multiple tasks and work effectively across several systems.
  • Professional, dependable, and attentive to detail.
  • Comfort working in a structured remote setting.
  • Windows 11 PC; Macs are not supported.
  • 16 GB of RAM.
  • Two monitors.
  • Webcam and headset.
  • i5 processor or higher.
  • Fibre internet with a wired Ethernet connection.
  • Backup power solution.
  • Microsoft Teams and Office 365.
  • Submit a resume in English.
  • An applicable background check may be required.
  • Complete all stages of the hiring process.
  • Relevant experience may include customer support, healthcare or technical support, billing or sales support, appointment scheduling, collections, administrative support, live chat or email support, retention or escalations, and call center or BPO environments.

Ugodnosti

  • Weekly payment in arrears.
  • Fully paid training.
  • Remote work from home.
  • Independent contractor arrangement.

Sorodna delovna mesta

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Zaposleni
GostinstvoLogistikaZdravstveno varstvo
ARArgentinaBOBolivijaBRBrazilijaCLČileCOKolumbijaCRKostarikaCUKubaDODominikanska republikaECEkvadorGTGvatemalaHNHondurasHTHaitiMXMehikaNINikaragvaPAPanamaPEPeruPRPortorikoPYParagvajSVSalvadorUYUrugvajVEVenezuelaNa daljavoPolni delovni časJuniorDiploma ni potrebnaZahtevani Jezik: angleščinaZahtevani Jezik: španščinaPrevajalec

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Odpri