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Salesforce Success Architect – Hyderabad Onsite

Salesforce is seeking a Success Architect in Hyderabad to advise customers on Sales Cloud implementations, integrations, security, feature adoption, and foundational architecture. The role combines technical guidance, implementation assessment, troubleshooting, and customer-facing solution design.

INIndiaLa sediuNormă întreagăSeniorLiderLimbă Obligatorie: englezăArhitect
CloudETLSOAPVisualforce

Descriere

  • Assess customer implementations and recommend improvements for technical issues, feature adoption, and foundational solution design
  • Deliver proactive and reactive guidance on Salesforce product practices
  • Explain complex technical topics clearly to technical teams, stakeholders, and managers
  • Identify capability gaps and design inefficiencies, resolve routine issues, and escalate complex architectural challenges to senior Success Architects
  • Apply Support, Guide, and Architect playbooks to address customer needs
  • Work with internal and external partners to advance customer success, product improvements, and business growth
  • Evaluate and troubleshoot Sales Cloud configurations, data models, integrations, and security models
  • Deliver customer-facing technical guidance and foundational architecture health checks

Cerințe

  • At least 8 years of hands-on technical experience
  • Strong knowledge of Salesforce products, platform capabilities, technical governance, and best practices
  • Experience contributing to complex implementations and applying integration principles
  • Strong understanding of enterprise application integration, including process orchestration, master data management, AI, analytics, and security practices
  • Ability to evaluate business objectives, present solution options, and align stakeholders
  • Strong written and verbal communication skills
  • Ability to produce clear, visually effective design documentation
  • Demonstrated ability to lead customer discussions and communicate technical concepts clearly
  • Advanced proficiency in English
  • Ability to detect design inefficiencies, recommend improvements, and support customer transformation
  • Commitment to continuous learning and emerging technologies
  • Strong functional and configuration knowledge of Sales Cloud features
  • Ability to configure and optimize Sales Cloud features
  • Proficiency with Salesforce data models, relationships, validation rules, and data governance
  • Experience with data import and export, deduplication, ETL tools, and integrations using REST or SOAP APIs, middleware, and third-party connectors
  • Understanding of Salesforce security configuration, including role hierarchies, sharing rules, profiles, and permission sets
  • Ability to read, understand, and debug Apex, Visualforce, and Lightning Web Components
  • Familiarity with governor limits and efficient code execution
  • Understanding of APIs, middleware, and event-driven architecture
  • Experience with OAuth, Platform Events, External Objects, Salesforce Connect, and Event Relay
  • Salesforce Admin certification required
  • Sales Cloud Consultant certification required

Beneficii

  • Salesforce benefits and resources designed to support work-life balance
  • AI agents intended to help employees increase their impact

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