Salesforce
Salesforce
Salesforce एक क्लाउड-आधारित सॉफ़्टवेयर कंपनी है, जिसका मुख्य केंद्र ग्राहक संबंध प्रबंधन प्लेटफ़ॉर्म है। यह एकीकृत और कृत्रिम बुद्धिमत्ता-संचालित प्रणाली के माध्यम से कंपनी के डेटा और टीमों को एक साथ लाता है। इसके उत्पाद बिक्री, ग्राहक सेवा और मार्केटिंग से जुड़े कार्यप्रवाहों में सहायता करते हैं और छोटे तथा मध्यम उद्यमों से लेकर बड़े संगठनों तक विभिन्न प्रकार के व्यवसायों के लिए समाधान प्रदान करते हैं। Salesforce उद्योग-विशिष्ट टूल, Trailhead सीखने के संसाधन और AppExchange ऐप भी उपलब्ध कराता है, जो इसके CRM प्लेटफ़ॉर्म की क्षमताओं का विस्तार करते हैं।

Salesforce Success Architect – Hyderabad Onsite

Salesforce is seeking a Success Architect in Hyderabad to advise customers on Sales Cloud implementations, integrations, security, feature adoption, and foundational architecture. The role combines technical guidance, implementation assessment, troubleshooting, and customer-facing solution design.

विवरण

  • Assess customer implementations and recommend improvements for technical issues, feature adoption, and foundational solution design
  • Deliver proactive and reactive guidance on Salesforce product practices
  • Explain complex technical topics clearly to technical teams, stakeholders, and managers
  • Identify capability gaps and design inefficiencies, resolve routine issues, and escalate complex architectural challenges to senior Success Architects
  • Apply Support, Guide, and Architect playbooks to address customer needs
  • Work with internal and external partners to advance customer success, product improvements, and business growth
  • Evaluate and troubleshoot Sales Cloud configurations, data models, integrations, and security models
  • Deliver customer-facing technical guidance and foundational architecture health checks

आवश्यकताएँ

  • At least 8 years of hands-on technical experience
  • Strong knowledge of Salesforce products, platform capabilities, technical governance, and best practices
  • Experience contributing to complex implementations and applying integration principles
  • Strong understanding of enterprise application integration, including process orchestration, master data management, AI, analytics, and security practices
  • Ability to evaluate business objectives, present solution options, and align stakeholders
  • Strong written and verbal communication skills
  • Ability to produce clear, visually effective design documentation
  • Demonstrated ability to lead customer discussions and communicate technical concepts clearly
  • Advanced proficiency in English
  • Ability to detect design inefficiencies, recommend improvements, and support customer transformation
  • Commitment to continuous learning and emerging technologies
  • Strong functional and configuration knowledge of Sales Cloud features
  • Ability to configure and optimize Sales Cloud features
  • Proficiency with Salesforce data models, relationships, validation rules, and data governance
  • Experience with data import and export, deduplication, ETL tools, and integrations using REST or SOAP APIs, middleware, and third-party connectors
  • Understanding of Salesforce security configuration, including role hierarchies, sharing rules, profiles, and permission sets
  • Ability to read, understand, and debug Apex, Visualforce, and Lightning Web Components
  • Familiarity with governor limits and efficient code execution
  • Understanding of APIs, middleware, and event-driven architecture
  • Experience with OAuth, Platform Events, External Objects, Salesforce Connect, and Event Relay
  • Salesforce Admin certification required
  • Sales Cloud Consultant certification required

लाभ

  • Salesforce benefits and resources designed to support work-life balance
  • AI agents intended to help employees increase their impact

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