Salesforce
Salesforce
Salesforce компания деректері мен командаларын біріктірілген, жасанды интеллектке негізделген жүйе арқылы бір жерге тоғыстыратын клиенттермен қарым-қатынасты басқару платформасына негізделген бұлттық бағдарламалық жасақтама әзірлейді. Оның өнімдері сату, клиенттерге қызмет көрсету және маркетинг үдерістерін қолдайды, ал шешімдері шағын және орта кәсіпорындардан бастап ірі ұйымдарға дейінгі бизнеске арналған. Salesforce сонымен қатар салаларға бағытталған құралдарды, Trailhead оқу ресурстарын және CRM платформасының мүмкіндіктерін кеңейтетін AppExchange қолданбаларын ұсынады.

Salesforce Success Architect – Hyderabad Onsite

Salesforce is seeking a Success Architect in Hyderabad to advise customers on Sales Cloud implementations, integrations, security, feature adoption, and foundational architecture. The role combines technical guidance, implementation assessment, troubleshooting, and customer-facing solution design.

Сипаттама

  • Assess customer implementations and recommend improvements for technical issues, feature adoption, and foundational solution design
  • Deliver proactive and reactive guidance on Salesforce product practices
  • Explain complex technical topics clearly to technical teams, stakeholders, and managers
  • Identify capability gaps and design inefficiencies, resolve routine issues, and escalate complex architectural challenges to senior Success Architects
  • Apply Support, Guide, and Architect playbooks to address customer needs
  • Work with internal and external partners to advance customer success, product improvements, and business growth
  • Evaluate and troubleshoot Sales Cloud configurations, data models, integrations, and security models
  • Deliver customer-facing technical guidance and foundational architecture health checks

Талаптар

  • At least 8 years of hands-on technical experience
  • Strong knowledge of Salesforce products, platform capabilities, technical governance, and best practices
  • Experience contributing to complex implementations and applying integration principles
  • Strong understanding of enterprise application integration, including process orchestration, master data management, AI, analytics, and security practices
  • Ability to evaluate business objectives, present solution options, and align stakeholders
  • Strong written and verbal communication skills
  • Ability to produce clear, visually effective design documentation
  • Demonstrated ability to lead customer discussions and communicate technical concepts clearly
  • Advanced proficiency in English
  • Ability to detect design inefficiencies, recommend improvements, and support customer transformation
  • Commitment to continuous learning and emerging technologies
  • Strong functional and configuration knowledge of Sales Cloud features
  • Ability to configure and optimize Sales Cloud features
  • Proficiency with Salesforce data models, relationships, validation rules, and data governance
  • Experience with data import and export, deduplication, ETL tools, and integrations using REST or SOAP APIs, middleware, and third-party connectors
  • Understanding of Salesforce security configuration, including role hierarchies, sharing rules, profiles, and permission sets
  • Ability to read, understand, and debug Apex, Visualforce, and Lightning Web Components
  • Familiarity with governor limits and efficient code execution
  • Understanding of APIs, middleware, and event-driven architecture
  • Experience with OAuth, Platform Events, External Objects, Salesforce Connect, and Event Relay
  • Salesforce Admin certification required
  • Sales Cloud Consultant certification required

Артықшылықтар

  • Salesforce benefits and resources designed to support work-life balance
  • AI agents intended to help employees increase their impact

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