AT&T
AT&T
AT&T este o companie de telecomunicații și tehnologie care oferă servicii de comunicații mobile, internet și fibră optică pentru consumatori, companii și organizații din sectorul public. Activitatea sa acoperă inovarea rețelelor, inclusiv colaborări axate pe Open RAN, precum și conectivitate pentru siguranța publică prin FirstNet, recuperare în urma dezastrelor, dispozitive pentru consumatori și protecția datelor. Compania pune, de asemenea, accent pe sustenabilitate, incluziune culturală, responsabilitate corporativă și politici publice. Cu o forță de muncă numeroasă și o istorie îndelungată de activitate, AT&T oferă oportunități de carieră legate de infrastructura comunicațiilor, tehnologia digitală, serviciile pentru clienți și inovarea responsabilă.

Lead Technology Business Management – AI Transformation

Lead AT&T’s efforts to turn AI and technology implementations into adoption, governance, communications, and measurable business value. Drive change readiness across technical, operational, customer, and employee teams.

Descriere

  • Develop a change operating model that converts AI opportunities into measurable business and customer outcomes
  • Lead translation between technical and business stakeholders across complex AI, product, technology, process, and operating-model initiatives
  • Turn technical roadmaps, releases, system capabilities, controls, and dependencies into operational impacts, readiness actions, and leadership decisions
  • Establish the people, process, governance, and communication foundations needed to scale AI responsibly
  • Collaborate with Product, Technology, AI, Program, and Operations teams from intake through launch, stabilization, and ongoing support
  • Convert technical designs into updates to roles, workflows, procedures, decision rights, knowledge, training, controls, customer journeys, and support models
  • Tie implementation milestones to readiness gates for stakeholder alignment, leader activation, training, communications, risk mitigation, and launch support
  • Surface adoption obstacles, legacy-system dependencies, workflow gaps, exception scenarios, and unintended customer or employee effects before deployment
  • Own integrated change strategies for high-impact, cross-functional transformation and AI initiatives
  • Direct impact assessment and readiness planning across people, process, technology, and customer experience
  • Establish human and AI operating practices for accountability, decision authority, exception management, feedback, controls, and continuous improvement
  • Coordinate enablement, training, launch preparation, hypercare, 30/60/90-day reviews, and transition into steady-state operations
  • Manage portfolio communications covering changes, launches, risks, decisions, required actions, and realized value
  • Develop audience-specific narratives, executive briefings, roadshows, leader toolkits, launch communications, FAQs, adoption campaigns, and outcome stories
  • Define and track measures for readiness, adoption, proficiency, behavior change, operational performance, customer impact, and value realization
  • Coach less experienced staff and lead major projects with strategic independence

Cerințe

  • Experience directing change management, organizational readiness, technical implementation, communications, program management, or business transformation work
  • Proven ability to turn complex technology, product, or process changes into business actions and executive-level communications
  • Strong executive storytelling, stakeholder influence, facilitation, planning, and cross-functional leadership capabilities
  • Working knowledge of operating-model design, adoption measurement, launch readiness, governance, and value realization
  • Ability to work across technical and business functions while keeping customer and employee needs in focus
  • Strong project management capability
  • Bachelor’s degree in Computer Science, Business, or a related area is preferred
  • At least five years of relevant experience
  • Certification may be required for certain areas

Beneficii

  • Medical, dental, and vision coverage
  • 401(k) retirement plan
  • Tuition reimbursement
  • Paid time off and holidays, including at least 23 vacation days annually and nine company-designated holidays
  • Paid parental leave
  • Paid caregiver leave
  • Additional sick leave beyond state and local requirements may be available but is unprotected
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental critical illness, accident, hospital indemnity, and group legal programs
  • Employee Assistance Programs
  • Broad employee wellness programs
  • Discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and available fiber service, and AT&T phone service

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