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SPARTEO
SPARTEO
51 – 200 Angajați
Inteligență artificialăMarketingTehnologie publicitară
SPARTEO dezvoltă tehnologie publicitară pentru editori, combinând inteligența artificială și datele first-party pentru a sprijini monetizarea media digitală și luarea deciziilor. Portofoliul său de produse acoperă monetizarea publicității display, inteligența de afaceri, gestionarea consimțământului și tehnologii de publicitate audio și video. Compania îi ajută, de asemenea, pe editori să își evalueze și să își optimizeze lanțurile de furnizare, punând accent pe îmbunătățirea eficienței operaționale și pe crearea unor oportunități sustenabile de venituri, aliniate la rezultatele clienților.
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Locurile de muncă ale companiei

IT Support Officer – macOS/Jamf | SPARTEO, France Remote

Manage SPARTEO’s Apple device fleet, Jamf environment, SaaS access, and employee IT support. Help enable the company’s AI-powered advertising technology across international teams.

FRFranțaRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăLimbă Obligatorie: francezăAsistență IT
JamfmacOSServiceNow

Descriere

  • Deploy, maintain, and secure laptops, peripherals, and other hardware.
  • Keep hardware fleet and stock records current throughout each device’s lifecycle.
  • Monitor fleet health, security posture, and MDM compliance, addressing issues proactively.
  • Coordinate technical onboarding and offboarding, including device setup, access provisioning, and equipment recovery.
  • Administer software licensing and SaaS access across Google Workspace, Slack, Notion, and the broader technology stack.
  • Manage accounts, permissions, groups, license assignments, renewals, and joiner-mover-leaver processes.
  • Maintain reliable operation of the office network environment.
  • Deliver Level 1 and Level 2 employee support through Jira Service Management.
  • Assess, prioritize, resolve, document, and escalate support requests.
  • Serve as the main contact for technical escalations.
  • Provide on-site technical assistance when required.
  • Maintain the internal Notion knowledge base and develop self-service resources.
  • Introduce IT automation to reduce repetitive manual support work.
  • Uphold security policies and data protection standards.

Cerințe

  • Strong practical knowledge of macOS.
  • Hands-on experience administering, troubleshooting, and supporting Mac devices.
  • Demonstrated Jamf administration experience covering enrollment, policies, deployment workflows, and configuration profiles.
  • Okta administration experience is advantageous, including user, group, application assignment, and SSO management.
  • Demonstrated experience handling tickets in Jira Service Management, ServiceNow, or a comparable platform.
  • Solid experience creating and maintaining structured technical documentation.
  • Confidence working immediately in Notion.
  • Ability to translate complex business needs into operational blueprints and structured AI documentation and logic flows.
  • A user-focused approach to IT service.
  • Fluency in English and French.

Beneficii

  • Flexible remote work with access to urban offices in Paris, Lille, or London.
  • Regular social gatherings and company events.
  • Career development support through training, HR career check-ins, internal mobility opportunities, and quarterly or semi-annual performance reviews.
  • Health benefits covering employees and their families.
  • Pension plans.
  • Swile meal card.

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