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Hire Overseas
Hire Overseas
1 – 10 Angajați
ConsultanțăLogisticăMarketing
Hire Overseas este o agenție de recrutare fondată în 2023, care ajută companiile să găsească talente din străinătate pentru roluri la distanță în domenii precum tehnologie, design, marketing, suport administrativ și funcții conexe. Compania colaborează cu clienți din domenii precum consultanță, marketing și logistică, concentrându-se pe conectarea acestora cu candidați verificați cu atenție, care pot sprijini operațiunile de zi cu zi și dezvoltarea afacerii. Hire Overseas afirmă că acceptă mai puțin de 1% dintre candidații din întreaga lume în rețeaua sa de talente.
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Locurile de muncă ale companiei

Internal Account Manager – United States Remote

Manage client relationships for Hire Overseas, an offshore staffing and HR platform that connects global talent with U.S. companies. Focus on retention, issue resolution, account health, and growth opportunities.

USStatele Unite ale AmericiiCACaliforniaFLFloridaILIllinoisNYNew YorkTXTexasRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de conturiVânzări

Descriere

  • Manage a portfolio of client accounts as the primary contact from placement through ongoing engagement
  • Build trusted relationships while keeping clients informed and well supported
  • Hold regular client check-ins and identify emerging issues, risks, and opportunities
  • Address client concerns promptly and professionally
  • Recognize recurring feedback and present systemic issues and recommended solutions to leadership
  • Partner with recruiting, operations, and leadership to manage complex client situations
  • Use sound judgment to resolve issues independently or escalate them when appropriate
  • Support client retention and uncover expansion opportunities such as additional placements and new roles
  • Monitor account health and create action plans for at-risk clients
  • Keep accurate records of client communications, account status, and outstanding items
  • Share internal updates on portfolio health, client sentiment, and significant risks
  • Communicate professionally with clients and internal teams in writing and during calls

Cerințe

  • Demonstrated experience in account management, client success, or a comparable client-facing B2B role
  • Excellent written and spoken English communication skills
  • Strong ownership of responsibilities and outcomes
  • Ability to work independently in a small-business environment
  • Highly organized and detail-oriented, with the ability to manage multiple client accounts at once
  • Proactive, quick to act, and comfortable taking initiative
  • Submit an up-to-date resume with the application
  • Submit a 1–2 minute Loom video with the application
  • Use the Loom video to introduce yourself, summarize account management or client success experience, and explain how you would handle an unhappy client without escalating to leadership
  • Candidates must submit the Loom video to progress to the next stage

Beneficii

  • Fully remote work arrangement
  • Availability during U.S. business hours
  • Direct collaboration with the founders of a growing offshore staffing company
  • High-autonomy position overseeing client portfolio management and growth
  • Feedback provided throughout each stage of the application process

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