Datacom
Datacom
Datacom este o companie de tehnologie și consultanță axată pe regiunea Australasia, care oferă dezvoltare de aplicații pentru întreprinderi, soluții cloud, servicii de rețea și servicii IT gestionate, securitate cibernetică, inteligență a datelor, inginerie software și capabilități pentru experiența digitală a clienților. Echipele sale colaborează cu organizații din sectoare precum agricultura, educația, sănătatea, logistica și serviciile financiare pentru a îmbunătăți procesele de afaceri, a moderniza mediile tehnologice și a consolida interacțiunea cu clienții. Datacom ajută, de asemenea, companiile să conecteze strategia cloud cu obiective de afaceri mai ample, sprijinind adoptarea și operarea tehnologiilor cloud de top. Profilul companiei este relevant pentru profesioniștii din tehnologie care explorează roluri în consultanță, inginerie, cloud, securitate cibernetică și transformare digitală.

Graduate Account Coordinator, Data Centres

Support customer relationships, commercial administration, and service delivery for Datacom’s data centre and IT services. Coordinate requests, onboarding, reporting, and account maintenance.

Descriere

  • Manage customer requests from intake through completion
  • Monitor shared team inboxes and help prioritise customer enquiries
  • Support customer onboarding and offboarding processes
  • Maintain customer portals and account records
  • Assist with reporting, contract renewals, pricing reviews, and related commercial work
  • Collaborate with Operations, Sales, Customer Success, and Service Delivery teams
  • Spot process improvements that strengthen the customer experience
  • Help meet compliance, security, and health and safety obligations
  • Develop practical skills in customer relationship management, commercial and contract administration, IT infrastructure, data centre operations, stakeholder engagement, service delivery, operational processes, enterprise support, and business communication

Cerințe

  • Be an Australian or New Zealand citizen
  • Be available for full-time work
  • Be able to start as soon as possible
  • Be studying toward or have recently completed a degree in Business, Commerce, Management, Marketing, Communications, Information Systems, Information Technology, or a related field
  • Communicate clearly in writing and conversation
  • Bring a customer-focused approach
  • Demonstrate strong organisation and time-management abilities
  • Manage competing priorities effectively
  • Apply sound problem-solving skills
  • Work confidently with varied stakeholders
  • Use Microsoft Office tools, including Outlook, Teams, Excel, and Word
  • No previous data centre experience is required

Beneficii

  • Paid parental leave
  • Access to the 24/7 DataCare Employee Assistance Programme
  • Continued access to learning, certifications, and career development
  • Industry-leading learning platforms and future-skills training
  • Recognition programmes celebrating strong contributions
  • Employee discounts and financial wellbeing support
  • Work that delivers meaningful real-world impact
  • Mentoring, structured development, and practical experience
  • Support from a dedicated Early Careers Team during the first 12 months
  • Induction, mentoring, events, additional resources, and career opportunities through the Early Careers Programme

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