Datacom
Datacom
Datacom ऑस्ट्रेलिया और न्यूज़ीलैंड पर केंद्रित एक प्रौद्योगिकी और परामर्श कंपनी है, जो एंटरप्राइज़ एप्लिकेशन विकास, क्लाउड समाधान, नेटवर्क और प्रबंधित आईटी सेवाएँ, साइबर सुरक्षा, डेटा इंटेलिजेंस, सॉफ़्टवेयर इंजीनियरिंग तथा डिजिटल ग्राहक अनुभव संबंधी क्षमताएँ प्रदान करती है। इसकी टीमें कृषि, शिक्षा, स्वास्थ्य सेवा, लॉजिस्टिक्स और वित्तीय सेवाओं सहित विभिन्न क्षेत्रों के संगठनों के साथ काम करके व्यावसायिक प्रक्रियाओं में सुधार, प्रौद्योगिकी वातावरण के आधुनिकीकरण और ग्राहक सहभागिता को मजबूत करने में सहायता करती हैं। Datacom व्यवसायों को क्लाउड रणनीति को व्यापक व्यावसायिक लक्ष्यों से जोड़ने में भी मदद करती है और अग्रणी क्लाउड प्रौद्योगिकियों को अपनाने व संचालित करने में सहयोग देती है। इसका कंपनी प्रोफ़ाइल उन प्रौद्योगिकी पेशेवरों के लिए प्रासंगिक है जो परामर्श, इंजीनियरिंग, क्लाउड, साइबर सुरक्षा और डिजिटल रूपांतरण से जुड़ी भूमिकाओं की तलाश कर रहे हैं।

Graduate Account Coordinator, Data Centres

Support customer relationships, commercial administration, and service delivery for Datacom’s data centre and IT services. Coordinate requests, onboarding, reporting, and account maintenance.

विवरण

  • Manage customer requests from intake through completion
  • Monitor shared team inboxes and help prioritise customer enquiries
  • Support customer onboarding and offboarding processes
  • Maintain customer portals and account records
  • Assist with reporting, contract renewals, pricing reviews, and related commercial work
  • Collaborate with Operations, Sales, Customer Success, and Service Delivery teams
  • Spot process improvements that strengthen the customer experience
  • Help meet compliance, security, and health and safety obligations
  • Develop practical skills in customer relationship management, commercial and contract administration, IT infrastructure, data centre operations, stakeholder engagement, service delivery, operational processes, enterprise support, and business communication

आवश्यकताएँ

  • Be an Australian or New Zealand citizen
  • Be available for full-time work
  • Be able to start as soon as possible
  • Be studying toward or have recently completed a degree in Business, Commerce, Management, Marketing, Communications, Information Systems, Information Technology, or a related field
  • Communicate clearly in writing and conversation
  • Bring a customer-focused approach
  • Demonstrate strong organisation and time-management abilities
  • Manage competing priorities effectively
  • Apply sound problem-solving skills
  • Work confidently with varied stakeholders
  • Use Microsoft Office tools, including Outlook, Teams, Excel, and Word
  • No previous data centre experience is required

लाभ

  • Paid parental leave
  • Access to the 24/7 DataCare Employee Assistance Programme
  • Continued access to learning, certifications, and career development
  • Industry-leading learning platforms and future-skills training
  • Recognition programmes celebrating strong contributions
  • Employee discounts and financial wellbeing support
  • Work that delivers meaningful real-world impact
  • Mentoring, structured development, and practical experience
  • Support from a dedicated Early Careers Team during the first 12 months
  • Induction, mentoring, events, additional resources, and career opportunities through the Early Careers Programme

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