Datacom
Datacom
Datacom — Австралия мен Жаңа Зеландия нарықтарына бағытталған технологиялық және консалтингтік компания. Компания корпоративтік қолданбаларды әзірлеу, бұлтты шешімдер, желі және басқарылатын АТ қызметтері, киберқауіпсіздік, деректерді интеллектуалды талдау, бағдарламалық жасақтама инженериясы және цифрлық клиент тәжірибесі бағыттарында қызмет көрсетеді. Оның командалары ауыл шаруашылығы, білім беру, денсаулық сақтау, логистика және қаржылық қызметтер сияқты салалардағы ұйымдармен бірлесіп, бизнес-процестерді жақсартуға, технологиялық ортаны жаңғыртуға және клиенттермен өзара байланысты нығайтуға көмектеседі. Datacom сонымен қатар бизнеске бұлт стратегиясын кеңірек бизнес мақсаттарымен байланыстырып, жетекші бұлтты технологияларды енгізуге және пайдалануға қолдау көрсетеді. Компания туралы ақпарат консалтинг, инженерия, бұлтты технологиялар, киберқауіпсіздік және цифрлық трансформация салаларындағы мүмкіндіктерді қарастыратын технология мамандарына арналған.

Graduate Account Coordinator, Data Centres

Support customer relationships, commercial administration, and service delivery for Datacom’s data centre and IT services. Coordinate requests, onboarding, reporting, and account maintenance.

Сипаттама

  • Manage customer requests from intake through completion
  • Monitor shared team inboxes and help prioritise customer enquiries
  • Support customer onboarding and offboarding processes
  • Maintain customer portals and account records
  • Assist with reporting, contract renewals, pricing reviews, and related commercial work
  • Collaborate with Operations, Sales, Customer Success, and Service Delivery teams
  • Spot process improvements that strengthen the customer experience
  • Help meet compliance, security, and health and safety obligations
  • Develop practical skills in customer relationship management, commercial and contract administration, IT infrastructure, data centre operations, stakeholder engagement, service delivery, operational processes, enterprise support, and business communication

Талаптар

  • Be an Australian or New Zealand citizen
  • Be available for full-time work
  • Be able to start as soon as possible
  • Be studying toward or have recently completed a degree in Business, Commerce, Management, Marketing, Communications, Information Systems, Information Technology, or a related field
  • Communicate clearly in writing and conversation
  • Bring a customer-focused approach
  • Demonstrate strong organisation and time-management abilities
  • Manage competing priorities effectively
  • Apply sound problem-solving skills
  • Work confidently with varied stakeholders
  • Use Microsoft Office tools, including Outlook, Teams, Excel, and Word
  • No previous data centre experience is required

Артықшылықтар

  • Paid parental leave
  • Access to the 24/7 DataCare Employee Assistance Programme
  • Continued access to learning, certifications, and career development
  • Industry-leading learning platforms and future-skills training
  • Recognition programmes celebrating strong contributions
  • Employee discounts and financial wellbeing support
  • Work that delivers meaningful real-world impact
  • Mentoring, structured development, and practical experience
  • Support from a dedicated Early Careers Team during the first 12 months
  • Induction, mentoring, events, additional resources, and career opportunities through the Early Careers Programme

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