Contract Trainer in Controlling and Business Intelligence
WBSPart-time freelance trainer with WBS TRAINING, delivering Controlling and Business Intelligence courses. Support learners with Power BI, AI tools and flipped-classroom teaching.
Open
Datacom is an Australasia-focused technology and consulting company delivering enterprise application development, cloud solutions, network and managed IT services, cybersecurity, data intelligence, software engineering, and digital customer experience capabilities. Its teams work with organizations in sectors including agriculture, education, healthcare, logistics, and financial services to improve business processes, modernize technology environments, and strengthen customer engagement. Datacom also helps businesses connect cloud strategy with broader business goals, supporting the adoption and operation of leading cloud technologies. Its company profile is relevant to technology professionals exploring roles in consulting, engineering, cloud, cybersecurity, and digital transformation.
Graduate Account Coordinator, Data Centres
Support customer relationships, commercial administration, and service delivery for Datacom’s data centre and IT services. Coordinate requests, onboarding, reporting, and account maintenance.
Description
- Manage customer requests from intake through completion
- Monitor shared team inboxes and help prioritise customer enquiries
- Support customer onboarding and offboarding processes
- Maintain customer portals and account records
- Assist with reporting, contract renewals, pricing reviews, and related commercial work
- Collaborate with Operations, Sales, Customer Success, and Service Delivery teams
- Spot process improvements that strengthen the customer experience
- Help meet compliance, security, and health and safety obligations
- Develop practical skills in customer relationship management, commercial and contract administration, IT infrastructure, data centre operations, stakeholder engagement, service delivery, operational processes, enterprise support, and business communication
Requirements
- Be an Australian or New Zealand citizen
- Be available for full-time work
- Be able to start as soon as possible
- Be studying toward or have recently completed a degree in Business, Commerce, Management, Marketing, Communications, Information Systems, Information Technology, or a related field
- Communicate clearly in writing and conversation
- Bring a customer-focused approach
- Demonstrate strong organisation and time-management abilities
- Manage competing priorities effectively
- Apply sound problem-solving skills
- Work confidently with varied stakeholders
- Use Microsoft Office tools, including Outlook, Teams, Excel, and Word
- No previous data centre experience is required
Benefits
- Paid parental leave
- Access to the 24/7 DataCare Employee Assistance Programme
- Continued access to learning, certifications, and career development
- Industry-leading learning platforms and future-skills training
- Recognition programmes celebrating strong contributions
- Employee discounts and financial wellbeing support
- Work that delivers meaningful real-world impact
- Mentoring, structured development, and practical experience
- Support from a dedicated Early Careers Team during the first 12 months
- Induction, mentoring, events, additional resources, and career opportunities through the Early Careers Programme
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