Brown & Brown Insurance
Brown & Brown Insurance
Brown & Brown Insurance este o companie independentă de brokeraj în asigurări și de gestionare a riscurilor, care oferă servicii persoanelor fizice și companiilor. Fondată în 1939, compania furnizează asigurări personale și comerciale, beneficii pentru angajați și programe naționale de asigurare printr-o rețea de peste 500 de locații. Cu o echipă de peste 10.000 de angajați, compania activează în sectoarele financiar și al asigurărilor și pune accent pe diversitate, incluziune și sentimentul de apartenență în cultura sa organizațională. Brown & Brown Insurance este listată la Bursa de Valori din New York sub simbolul BRO și s-a extins printr-o strategie disciplinată de fuziuni și achiziții.

Front-End Claims Adjuster | Dallas, TX (Hybrid)

Manage automotive claims for Brown & Brown Insurance in Dallas, from initial customer contact through resolution. Investigate claims, confirm eligibility, and provide responsive customer support.

Descriere

  • Assess automotive claims from intake through resolution while delivering attentive customer service.
  • Manage each claim from the initial contact to final closure.
  • Investigate claim details thoroughly and confirm coverage eligibility.
  • Build and maintain constructive relationships with customers.
  • Handle a consistently high volume of calls.
  • Work effectively both independently and as part of a team.
  • Use sound judgment, critical thinking, and problem-solving to resolve issues.

Cerințe

  • At least 1–2 years of call center or contact center experience.
  • Strong written and verbal communication abilities.
  • Proficiency with Microsoft Office Suite and standard industry web applications.
  • Capacity to handle sensitive information with a high degree of confidentiality.
  • Three to five years of claims handling experience preferred.
  • Bilingual skills are helpful but not required.
  • Experience as a Service Advisor or in a service drive is advantageous.
  • Basic knowledge of automotive mechanical systems.

Beneficii

  • Opportunities for professional growth and career advancement.
  • Pay is competitive and determined by experience.
  • Paid time off is provided.
  • Benefits include health, dental, vision, 401(k), and other offerings.
  • Employee Stock Purchase Plan available.
  • Medical/Rx, dental, vision, life insurance, and disability coverage.
  • Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement.
  • Free mental health and enhanced advocacy services.
  • Paid time off, holidays, preferred partner discounts, and additional benefits.

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