BBVA este un grup global de servicii bancare și financiare care lucrează la modernizarea modului în care oamenii și companiile își gestionează banii. Activitățile sale includ servicii bancare pentru companii și investiții, fintech și servicii bancare digitale, deservind 71,5 milioane de clienți prin soluții financiare bazate pe tehnologie. Cu peste 121.000 de angajați, BBVA reunește expertiză în domeniul bancar, consultanță și marketing, într-un mediu colaborativ axat pe inovare, transformare digitală și excelență profesională.
Financial Crime Prevention Associate II – Fraud Detection, Bogotá (Hybrid)
Join BBVA Colombia’s fraud prevention team to strengthen acquiring-channel controls and mitigation strategies. Analyze payment risks, chargebacks, and irregular activity while supporting data-driven automation and artificial intelligence initiatives.
Descriere
- Lead the design, implementation, and continuous improvement of fraud prevention and detection strategies for the acquiring channel.
- Assess the effectiveness of mitigation strategies, controls, and alerts across Credibanco and Redeban.
- Lead merchant meetings to review fraud, chargebacks, and basis points, then agree on mitigation measures.
- Coordinate operational fraud containment, merchant notifications, reversals, recoveries, and fund retention.
- Coordinate fraud management with Openpay for merchants connected as gateways or aggregators.
- Adapt the group’s global fraud prevention strategies to the local operating context.
- Work with Operations on chargeback management and compliance with card-scheme rules.
- Participate in meetings with industry associations, authorities, and other group geographies.
- Manage on-site investigations with Incocredito when potential security breaches arise.
- Identify fraud trends and modus operandi, and coordinate merchant education and training campaigns.
- Monitor billing anomalies and identify irregular merchant activity.
- Generate early warnings and recommend preventive measures for merchants at risk.
- Investigate merchants reported by issuers or identified through card-scheme monitoring.
- Prepare recurring reports, performance indicators, and audit documentation.
- Oversee the automation of reports, analyses, and controls with Data Analytics.
- Define strategic KPIs for fraud management.
- Stay current on threats, fraud methods, regulations, and Visa and Mastercard mandates.
- Promote the use of BBVA group artificial intelligence tools.
- Keep process documentation, manuals, and instructions required by BEx up to date.
Cerințe
- Degree in business administration, economics, or engineering.
- At least three years of demonstrated experience preventing fraud in acquiring-side payment operations.
- Advanced experience with fraud prevention tools such as Monitor+, OpenControl, Sentinel, ARIC, or comparable platforms.
- Knowledge of patterns, trends, and modus operandi associated with acquiring fraud.
- Strong analytical ability to assess detection strategies.
- Understanding of end-to-end business processes and banking operations within payments.
- Knowledge of Visa and Mastercard authorization and authentication protocols, particularly for e-commerce.
- Advanced SQL and Python skills for database work.
- Advanced Excel proficiency.
- Experience with data visualization and business intelligence tools.
- Experience preventing issuer-side fraud is desirable.
- Knowledge of next-generation, data-driven fraud prevention technologies is desirable.
- Previous experience managing security incidents is desirable.
- Customer orientation, analytical thinking, initiative, organization, time management, collaboration, teamwork, and effective communication.
Beneficii
- Ongoing learning and knowledge sharing.
- A diverse and inclusive team.
- Equal opportunity plan.
- Professional development opportunities.
- Hybrid working arrangement.