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Unit4
Unit4
1.001 – 5.000 Angajați
Sponsor pentru viza de lucrător calificatInteligență artificialăÎntreprindereSaaS

Unit4 dezvoltă software pentru întreprinderi, bazat pe cloud, destinat organizațiilor a căror activitate depinde de oameni, servicii și colaborare. Portofoliul său include planificarea resurselor întreprinderii (ERP), managementul capitalului uman (HCM), planificarea și analiza financiară (FP&A), managementul financiar și gestionarea procesului de la sursă la contract (S2C), cu aplicații pentru firme de servicii profesionale, organizații din sectorul public, organizații nonprofit și instituții de învățământ superior.

Prin combinarea funcționalităților pentru finanțe, resurse umane și managementul proiectelor cu instrumente bazate pe inteligență artificială, Unit4 ajută echipele să eficientizeze activitatea operațională și să ia decizii mai bine fundamentate. Platforma este concepută pentru liderii de afaceri, inclusiv directori financiari, directori de resurse umane și directori de tehnologia informației, care au nevoie de o perspectivă mai clară asupra performanței, fluxuri de lucru mai bine conectate și flexibilitatea de a se adapta pe măsură ce organizațiile lor evoluează.

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Locurile de muncă ale companiei

Dutch-Speaking Customer Success Manager, Spain (Remote)

Help Unit4’s cloud ERP customers achieve business value, adopt products, and renew subscriptions. Build success plans, lead executive reviews, and identify opportunities to expand customer accounts.

ESSpania
47.746 € – 55.822 € / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților
CloudERP

Descriere

  • Represent customer needs and advocate for customers within Unit4.
  • Turn customer feedback into actions that improve outcomes and the customer experience.
  • Help customers realize value and get the most from their Unit4 investments.
  • Increase product adoption and maturity through success planning, guidance, and customer engagement.
  • Identify qualified upsell and cross-sell opportunities in partnership with Sales.
  • Serve as the main Customer Success contact, proactively managing risk and supporting retention.
  • Create and maintain customer success plans tied to strategic goals, milestones, and expected outcomes.
  • Lead executive business reviews and strategic discussions with senior customer stakeholders and management teams.
  • Share customer goals, challenges, product needs, and value drivers with Product, R&D, Support, and Sales.
  • Manage customer retention and churn across the region.
  • Promote adoption and effective use of the Success4U program.

Cerințe

  • Fluent spoken and written English.
  • Swedish or Dutch language skills are an advantage.
  • Experience in a customer-facing role focused on customer value and business outcomes in a cloud software environment.
  • Technical literacy and familiarity with customer engagement technologies, practices, and trends.
  • Experience in ERP, HCM, or financial planning software is an advantage.
  • Strong communication and relationship management skills.
  • Ability to lead through influence and trust.
  • Available to travel as needed, up to 20%.
  • Customer projects or access to sensitive customer data may require security clearance and background checks.
  • Provide right-to-work, identification, and work history information if applicable local laws require it.

Beneficii

  • Flexible paid time off policy.
  • Remote working opportunities.
  • Global Wellbeing Days.
  • Growth opportunities, tools, and guidance.
  • Talented colleagues, role models, and mentors.
  • A safe and inclusive working environment.
  • Employee Resource Groups open to everyone.
  • Sustainability initiatives through the Environmental, Social, and Governance strategy and Act4Good programme.

Locuri de muncă similare

Enfuce

Customer Success Manager - Enterprise Payments, Germany Remote

Enfuce
51 – 200 Angajați
Sponsor pentru viza de lucrător calificatConsultanțăLogisticăMarketing
DEGermaniaESSpaniaFIFinlandaGBRegatul UnitRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Manage and expand strategic enterprise accounts for Enfuce’s cloud-native payments platform. Lead retention, growth, executive relationships, and measurable customer outcomes.

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