Unit4
Unit4

Unit4 razvija poslovno programsko opremo v oblaku za organizacije, katerih delo temelji na ljudeh, storitvah in sodelovanju. Njegov portfelj obsega načrtovanje virov podjetja (ERP), upravljanje človeškega kapitala (HCM), finančno načrtovanje in analizo (FP&A), finančno upravljanje ter procese od vira do pogodbe (S2C), z aplikacijami za podjetja za strokovne storitve, organizacije javnega sektorja, neprofitne organizacije in visokošolske ustanove.

Unit4 s povezovanjem finančnih, kadrovskih in projektno-upravljavskih zmogljivosti z orodji, ki uporabljajo umetno inteligenco, ekipam pomaga poenostaviti operativno delo in sprejemati bolj premišljene odločitve. Platforma je zasnovana za poslovne vodje, vključno z glavnimi finančnimi direktorji, direktorji za človeške vire in direktorji informatike, ki potrebujejo jasnejši vpogled v uspešnost, bolj povezane delovne tokove in prilagodljivost pri razvoju svojih organizacij.

Dutch-Speaking Customer Success Manager, Spain (Remote)

Help Unit4’s cloud ERP customers achieve business value, adopt products, and renew subscriptions. Build success plans, lead executive reviews, and identify opportunities to expand customer accounts.

Opis

  • Represent customer needs and advocate for customers within Unit4.
  • Turn customer feedback into actions that improve outcomes and the customer experience.
  • Help customers realize value and get the most from their Unit4 investments.
  • Increase product adoption and maturity through success planning, guidance, and customer engagement.
  • Identify qualified upsell and cross-sell opportunities in partnership with Sales.
  • Serve as the main Customer Success contact, proactively managing risk and supporting retention.
  • Create and maintain customer success plans tied to strategic goals, milestones, and expected outcomes.
  • Lead executive business reviews and strategic discussions with senior customer stakeholders and management teams.
  • Share customer goals, challenges, product needs, and value drivers with Product, R&D, Support, and Sales.
  • Manage customer retention and churn across the region.
  • Promote adoption and effective use of the Success4U program.

Zahteve

  • Fluent spoken and written English.
  • Swedish or Dutch language skills are an advantage.
  • Experience in a customer-facing role focused on customer value and business outcomes in a cloud software environment.
  • Technical literacy and familiarity with customer engagement technologies, practices, and trends.
  • Experience in ERP, HCM, or financial planning software is an advantage.
  • Strong communication and relationship management skills.
  • Ability to lead through influence and trust.
  • Available to travel as needed, up to 20%.
  • Customer projects or access to sensitive customer data may require security clearance and background checks.
  • Provide right-to-work, identification, and work history information if applicable local laws require it.

Ugodnosti

  • Flexible paid time off policy.
  • Remote working opportunities.
  • Global Wellbeing Days.
  • Growth opportunities, tools, and guidance.
  • Talented colleagues, role models, and mentors.
  • A safe and inclusive working environment.
  • Employee Resource Groups open to everyone.
  • Sustainability initiatives through the Environmental, Social, and Governance strategy and Act4Good programme.

Sorodna delovna mesta

Voicemod

Vodja trženja življenjskega cikla, CRM in komunikacije v aplikaciji — Voicemod, delo na daljavo iz Španije

Voicemod

Vodenje trženja življenjskega cikla za Voicemodove zvočne izdelke za igre prek kanalov CRM in komunikacije v aplikaciji. Spodbujanje aktivacije, konverzije in zadržanja uporabnikov v izdelkih Desktop, Mobile in Devices.

Odpri
Busuu

Vodja uspeha strank, francosko govoreči (delo na daljavo iz Združenega kraljestva)

Busuu

Pomagajte poslovnim strankam podjetja Busuu dosegati uspeh z učenjem jezikov, ki ga podpira umetna inteligenca. Vodite uvajanje, ohranjanje strank, podaljševanje pogodb, rast računov in zagovorništvo strank.

Odpri
Enfuce

Vodja uspeha strank – poslovna plačila, delo na daljavo iz Nemčije

Enfuce

Upravljajte in razvijajte strateške poslovne račune za Enfuceovo izvorno oblačno plačilno platformo. Vodite zadržanje strank, rast, odnose z vodstvenimi delavci in merljive rezultate strank.

Odpri