Unit4
Unit4

Unit4 faoliyati odamlar, xizmatlar va hamkorlikka tayanadigan tashkilotlar uchun bulutli korporativ dasturiy ta’minot ishlab chiqadi. Uning mahsulotlar portfeliga korporativ resurslarni rejalashtirish (ERP), inson kapitalini boshqarish (HCM), moliyaviy rejalashtirish va tahlil (FP&A), moliyaviy boshqaruv hamda manbadan shartnomagacha (S2C) jarayonlar uchun yechimlar kiradi. Ushbu ilovalar professional xizmat ko‘rsatuvchi kompaniyalar, davlat sektori tashkilotlari, notijorat tashkilotlar va oliy ta’lim muassasalari uchun mo‘ljallangan.

Unit4 moliya, HR va loyihalarni boshqarish imkoniyatlarini sun’iy intellekt asosidagi vositalar bilan birlashtirib, jamoalarga operatsion ishlarni soddalashtirish va yanada asosli qarorlar qabul qilishda yordam beradi. Platforma faoliyat natijalarini aniqroq ko‘rish, o‘zaro bog‘langan ish jarayonlari va tashkilotlar rivojlanishi bilan o‘zgarishlarga moslashish moslashuvchanligiga ehtiyoj sezadigan CFO, CHRO va CIO kabi biznes yetakchilari uchun ishlab chiqilgan.

Dutch-Speaking Customer Success Manager, Spain (Remote)

Help Unit4’s cloud ERP customers achieve business value, adopt products, and renew subscriptions. Build success plans, lead executive reviews, and identify opportunities to expand customer accounts.

Tavsif

  • Represent customer needs and advocate for customers within Unit4.
  • Turn customer feedback into actions that improve outcomes and the customer experience.
  • Help customers realize value and get the most from their Unit4 investments.
  • Increase product adoption and maturity through success planning, guidance, and customer engagement.
  • Identify qualified upsell and cross-sell opportunities in partnership with Sales.
  • Serve as the main Customer Success contact, proactively managing risk and supporting retention.
  • Create and maintain customer success plans tied to strategic goals, milestones, and expected outcomes.
  • Lead executive business reviews and strategic discussions with senior customer stakeholders and management teams.
  • Share customer goals, challenges, product needs, and value drivers with Product, R&D, Support, and Sales.
  • Manage customer retention and churn across the region.
  • Promote adoption and effective use of the Success4U program.

Talablar

  • Fluent spoken and written English.
  • Swedish or Dutch language skills are an advantage.
  • Experience in a customer-facing role focused on customer value and business outcomes in a cloud software environment.
  • Technical literacy and familiarity with customer engagement technologies, practices, and trends.
  • Experience in ERP, HCM, or financial planning software is an advantage.
  • Strong communication and relationship management skills.
  • Ability to lead through influence and trust.
  • Available to travel as needed, up to 20%.
  • Customer projects or access to sensitive customer data may require security clearance and background checks.
  • Provide right-to-work, identification, and work history information if applicable local laws require it.

Imtiyozlar

  • Flexible paid time off policy.
  • Remote working opportunities.
  • Global Wellbeing Days.
  • Growth opportunities, tools, and guidance.
  • Talented colleagues, role models, and mentors.
  • A safe and inclusive working environment.
  • Employee Resource Groups open to everyone.
  • Sustainability initiatives through the Environmental, Social, and Governance strategy and Act4Good programme.

O‘xshash ish o‘rinlari

Enfuce

Customer Success Manager - Enterprise Payments, Germany Remote

Enfuce

Manage and expand strategic enterprise accounts for Enfuce’s cloud-native payments platform. Lead retention, growth, executive relationships, and measurable customer outcomes.

Ochish