Best Buy Canada
Best Buy Canada
Best Buy Canada activează în comerțul cu amănuntul și comerțul electronic, ajutând clienții să cumpere produse electronice de larg consum, electrocasnice, dispozitive informatice, smartphone-uri, produse pentru divertisment la domiciliu și tehnologii conexe. Oferta sa combină cumpărăturile online cu magazinele fizice și include servicii precum asistența tehnică Geek Squad, opțiuni de schimb, reciclarea produselor electronice și accesul la produse recondiționate sau disponibile în magazine outlet. Activitatea companiei acoperă vânzarea cu amănuntul a produselor, comerțul digital, asistența pentru clienți și serviciile tehnologice, ceea ce o face relevantă pentru candidații interesați de cariere legate de tehnologia modernă pentru consumatori și comerțul cu amănuntul omnicanal.

Bilingual Service Scheduling Agent – Remote Contract

Schedule Geek Squad field-service appointments and respond to Best Buy customer questions by phone and chat. Capture service details accurately while helping customers identify suitable solutions.

Descriere

  • Schedule Geek Squad field-service appointments and respond to customer questions by phone and chat
  • Enter customer and service details into the contact-centre system
  • Apply technical knowledge to assess the required work and recommend appropriate purchases
  • Deliver a positive, helpful customer experience

Cerințe

  • At least one year of experience in this field or a comparable role
  • Strong interest in assisting and supporting customers
  • Adaptability when workloads and customer needs change during busy periods
  • Willingness to strengthen your capabilities through available training programs
  • Fluent in both French and English
  • Availability for either full-time work at 40 hours per week or part-time work of at least 24 hours per week, subject to business capacity

Beneficii

  • Full-time or part-time employment options
  • Scheduling flexibility aligned with business requirements
  • Health and dental coverage
  • Employee discounts on technology products
  • A welcoming, collaborative team environment
  • Access to product learning, certifications, and skill-development opportunities
  • Structured training programs
  • Ability to work from home

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