Best Buy Canada
Best Buy Canada
Best Buy Canada खुदरा बिक्री और ई-कॉमर्स के क्षेत्र में काम करती है तथा ग्राहकों को उपभोक्ता इलेक्ट्रॉनिक्स, घरेलू उपकरण, कंप्यूटिंग डिवाइस, स्मार्टफोन, होम एंटरटेनमेंट उत्पाद और संबंधित तकनीक खरीदने में सहायता देती है। इसकी सेवाओं में ऑनलाइन खरीदारी के साथ-साथ भौतिक स्टोर भी शामिल हैं, और कंपनी Geek Squad तकनीकी सहायता, ट्रेड-इन विकल्प, इलेक्ट्रॉनिक्स रीसाइक्लिंग तथा रिफर्बिश्ड या आउटलेट उत्पादों तक पहुंच जैसी सेवाएं प्रदान करती है। कंपनी का काम उत्पाद खुदरा बिक्री, डिजिटल वाणिज्य, ग्राहक सहायता और तकनीकी सेवाओं तक फैला हुआ है, इसलिए यह आधुनिक उपभोक्ता तकनीक और ओम्नीचैनल खुदरा क्षेत्र से जुड़े करियर में रुचि रखने वाले उम्मीदवारों के लिए प्रासंगिक है।

Bilingual Service Scheduling Agent – Remote Contract

Schedule Geek Squad field-service appointments and respond to Best Buy customer questions by phone and chat. Capture service details accurately while helping customers identify suitable solutions.

विवरण

  • Schedule Geek Squad field-service appointments and respond to customer questions by phone and chat
  • Enter customer and service details into the contact-centre system
  • Apply technical knowledge to assess the required work and recommend appropriate purchases
  • Deliver a positive, helpful customer experience

आवश्यकताएँ

  • At least one year of experience in this field or a comparable role
  • Strong interest in assisting and supporting customers
  • Adaptability when workloads and customer needs change during busy periods
  • Willingness to strengthen your capabilities through available training programs
  • Fluent in both French and English
  • Availability for either full-time work at 40 hours per week or part-time work of at least 24 hours per week, subject to business capacity

लाभ

  • Full-time or part-time employment options
  • Scheduling flexibility aligned with business requirements
  • Health and dental coverage
  • Employee discounts on technology products
  • A welcoming, collaborative team environment
  • Access to product learning, certifications, and skill-development opportunities
  • Structured training programs
  • Ability to work from home

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