Best Buy Canada
Best Buy Canada
Best Buy Canada бөлшек сауда және электрондық коммерция салаларында жұмыс істеп, тұтынушыларға тұрмыстық электроника, үй құрылғылары, компьютерлік техника мен есептеу құрылғыларын, смартфондарды, үйдегі ойын-сауық өнімдерін және басқа да технологиялық тауарларды таңдауға көмектеседі. Компанияның ұсынысы онлайн сауданы физикалық дүкендермен ұштастырады және Geek Squad техникалық қолдауы, тауарды айырбастау мүмкіндіктері, электрониканы қайта өңдеу, сондай-ақ жаңартылған немесе outlet өнімдеріне қол жеткізу сияқты қызметтерді қамтиды. Компанияның қызметі тауарларды бөлшек сату, цифрлық сауда, клиенттерді қолдау және технологиялық қызметтер бағыттарын қамтиды. Сондықтан ол заманауи тұтынушылық технологиялар мен омниканалды бөлшек саудаға байланысты мансапқа қызығатын кандидаттарға сай келеді.

Bilingual Service Scheduling Agent – Remote Contract

Schedule Geek Squad field-service appointments and respond to Best Buy customer questions by phone and chat. Capture service details accurately while helping customers identify suitable solutions.

Сипаттама

  • Schedule Geek Squad field-service appointments and respond to customer questions by phone and chat
  • Enter customer and service details into the contact-centre system
  • Apply technical knowledge to assess the required work and recommend appropriate purchases
  • Deliver a positive, helpful customer experience

Талаптар

  • At least one year of experience in this field or a comparable role
  • Strong interest in assisting and supporting customers
  • Adaptability when workloads and customer needs change during busy periods
  • Willingness to strengthen your capabilities through available training programs
  • Fluent in both French and English
  • Availability for either full-time work at 40 hours per week or part-time work of at least 24 hours per week, subject to business capacity

Артықшылықтар

  • Full-time or part-time employment options
  • Scheduling flexibility aligned with business requirements
  • Health and dental coverage
  • Employee discounts on technology products
  • A welcoming, collaborative team environment
  • Access to product learning, certifications, and skill-development opportunities
  • Structured training programs
  • Ability to work from home

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