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3S Tecnologia
3S Tecnologia
201 – 500 Angajați
ConsultanțăIndustria prelucrătoareLogistică
3S Tecnologia dezvoltă tehnologii integrate pentru gestionarea flotelor și securitatea vehiculelor, destinate operațiunilor de transport din Brazilia. Înființată în 2005, compania combină dispozitive de imobilizare brevetate, localizarea vehiculelor, telematica CAN, camere de bord și soluții de monitorizare a remorcilor cu software propriu pentru web și dispozitive mobile. Centrul său de monitorizare, disponibil non-stop, infrastructura redundantă a centrelor de date și rețeaua tehnică și de intervenție la nivel național sprijină controlul flotelor, recuperarea vehiculelor și analiza operațională pentru mii de companii și peste 160.000 de vehicule monitorizate. Activă în domeniile logisticii, producției și consultanței, 3S Tecnologia se concentrează pe sprijinirea flotelor pentru consolidarea securității, gestionând în același timp costurile operaționale.
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Locurile de muncă ale companiei

After-Sales Analyst - 3S Tecnologia - Hybrid Brazil

After-sales analyst supporting 3S Tecnologia customers and managing client portfolios in a hybrid Brazil-based role. Responsibilities include report analysis, product training, customer visits, and support for fleet tracking and monitoring solutions.

BRBraziliaHibridNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: portughezăVânzări

Descriere

  • Support customers in person and remotely, ensuring their needs are understood and resolved effectively
  • Review reports and work with Engineering and Development to strengthen customer satisfaction and retention
  • Apply data analysis to improve sales and after-sales processes
  • Travel to provide customer support and follow-up
  • Deliver product training sessions
  • Conduct regular customer visits
  • Manage an assigned customer portfolio

Cerințe

  • Adapt quickly to changing and challenging situations while resolving issues efficiently
  • Experience in customer relationship management, customer service, or a related area
  • Demonstrate urgency and prioritize work effectively under tight deadlines
  • Manage time and priorities independently with strong organizational discipline
  • Stay motivated and organized while working effectively
  • Communicate clearly and build positive interpersonal relationships
  • Embrace challenging situations and remain motivated to overcome them
  • Be available for flexible working hours and business travel
  • Handle customer objections constructively
  • Use analytical thinking to assess situations and information
  • Have basic Excel proficiency
  • Live in Barueri or a nearby area
  • Familiarity with monitoring systems such as Omnilink, Autotrack, Sascar, SiGlha, or Onixsat is advantageous
  • At least one year of experience as a monitoring operator is advantageous
  • At least two years of experience in sales support or after-sales support is advantageous
  • Completed or ongoing higher education in a related field is advantageous

Beneficii

  • Meal allowance provided through a flexible Flash Visa card
  • MetLife life insurance
  • Bradesco dental plan
  • Porto Seguro medical plan
  • Birthday day off
  • Culture allowance
  • TotalPass membership
  • C4Life benefit

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