3S Tecnologia
3S Tecnologia
201 – 500 Қызметкерлер
КонсалтингЛогистикаӨндіріс
3S Tecnologia Бразилиядағы тасымалдау операцияларына арналған біріктірілген автопаркті басқару және көлік қауіпсіздігі технологияларын әзірлейді. 2005 жылы құрылған компания патенттелген иммобилайзерлерді, көлікті бақылау жүйелерін, CAN телематикасын, борттық камераларды және тіркемелерді бақылау шешімдерін меншікті веб және мобильді бағдарламалық жасақтамамен біріктіреді. Оның тәулік бойы жұмыс істейтін мониторинг орталығы, резервтік деректер орталығының инфрақұрылымы және бүкіл елді қамтитын техникалық қолдау мен жедел әрекет ету желісі мыңдаған компанияға және бақыланатын 160 000-нан астам көлікке автопаркті бақылау, көлікті қайтару және операциялық талдау қызметтерін ұсынады. Логистика, өндіріс және консалтинг салаларында жұмыс істейтін 3S Tecnologia автопарктерге қауіпсіздікті күшейтіп, пайдалану шығындарын басқаруға көмектесуге назар аударады.

After-Sales Analyst - 3S Tecnologia - Hybrid Brazil

After-sales analyst supporting 3S Tecnologia customers and managing client portfolios in a hybrid Brazil-based role. Responsibilities include report analysis, product training, customer visits, and support for fleet tracking and monitoring solutions.

Сипаттама

  • Support customers in person and remotely, ensuring their needs are understood and resolved effectively
  • Review reports and work with Engineering and Development to strengthen customer satisfaction and retention
  • Apply data analysis to improve sales and after-sales processes
  • Travel to provide customer support and follow-up
  • Deliver product training sessions
  • Conduct regular customer visits
  • Manage an assigned customer portfolio

Талаптар

  • Adapt quickly to changing and challenging situations while resolving issues efficiently
  • Experience in customer relationship management, customer service, or a related area
  • Demonstrate urgency and prioritize work effectively under tight deadlines
  • Manage time and priorities independently with strong organizational discipline
  • Stay motivated and organized while working effectively
  • Communicate clearly and build positive interpersonal relationships
  • Embrace challenging situations and remain motivated to overcome them
  • Be available for flexible working hours and business travel
  • Handle customer objections constructively
  • Use analytical thinking to assess situations and information
  • Have basic Excel proficiency
  • Live in Barueri or a nearby area
  • Familiarity with monitoring systems such as Omnilink, Autotrack, Sascar, SiGlha, or Onixsat is advantageous
  • At least one year of experience as a monitoring operator is advantageous
  • At least two years of experience in sales support or after-sales support is advantageous
  • Completed or ongoing higher education in a related field is advantageous

Артықшылықтар

  • Meal allowance provided through a flexible Flash Visa card
  • MetLife life insurance
  • Bradesco dental plan
  • Porto Seguro medical plan
  • Birthday day off
  • Culture allowance
  • TotalPass membership
  • C4Life benefit

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