3S Tecnologia
3S Tecnologia
3S Tecnologia Braziliyadagi transport operatsiyalari uchun integratsiyalashgan avtopark boshqaruvi va transport vositalari xavfsizligi texnologiyalarini ishlab chiqadi. 2005-yilda tashkil etilgan kompaniya patentlangan immobilayzerlar, transport vositalarini kuzatish, CAN telematikasi, bort kameralar va tirkamalarni monitoring qilish yechimlarini o‘zining veb va mobil dasturiy ta’minoti bilan birlashtiradi. Uning kecha-yu kunduz ishlaydigan monitoring markazi, zaxira ma’lumotlar markazi infratuzilmasi hamda mamlakat bo‘ylab texnik va tezkor javob tarmog‘i minglab kompaniyalar va monitoring qilinadigan 160 000 dan ortiq transport vositasi uchun avtopark nazorati, transport vositalarini qaytarish va operatsion tahlilni qo‘llab-quvvatlaydi. Logistika, ishlab chiqarish va konsalting sohalarida faoliyat yurituvchi 3S Tecnologia avtoparklarga xavfsizlikni kuchaytirish bilan birga operatsion xarajatlarni boshqarishda yordam berishga e’tibor qaratadi.

After-Sales Analyst - 3S Tecnologia - Hybrid Brazil

After-sales analyst supporting 3S Tecnologia customers and managing client portfolios in a hybrid Brazil-based role. Responsibilities include report analysis, product training, customer visits, and support for fleet tracking and monitoring solutions.

Tavsif

  • Support customers in person and remotely, ensuring their needs are understood and resolved effectively
  • Review reports and work with Engineering and Development to strengthen customer satisfaction and retention
  • Apply data analysis to improve sales and after-sales processes
  • Travel to provide customer support and follow-up
  • Deliver product training sessions
  • Conduct regular customer visits
  • Manage an assigned customer portfolio

Talablar

  • Adapt quickly to changing and challenging situations while resolving issues efficiently
  • Experience in customer relationship management, customer service, or a related area
  • Demonstrate urgency and prioritize work effectively under tight deadlines
  • Manage time and priorities independently with strong organizational discipline
  • Stay motivated and organized while working effectively
  • Communicate clearly and build positive interpersonal relationships
  • Embrace challenging situations and remain motivated to overcome them
  • Be available for flexible working hours and business travel
  • Handle customer objections constructively
  • Use analytical thinking to assess situations and information
  • Have basic Excel proficiency
  • Live in Barueri or a nearby area
  • Familiarity with monitoring systems such as Omnilink, Autotrack, Sascar, SiGlha, or Onixsat is advantageous
  • At least one year of experience as a monitoring operator is advantageous
  • At least two years of experience in sales support or after-sales support is advantageous
  • Completed or ongoing higher education in a related field is advantageous

Imtiyozlar

  • Meal allowance provided through a flexible Flash Visa card
  • MetLife life insurance
  • Bradesco dental plan
  • Porto Seguro medical plan
  • Birthday day off
  • Culture allowance
  • TotalPass membership
  • C4Life benefit

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