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Constructor
Constructor
201 – 500 Darbinieki
Elektroniskā komercijaMākslīgais intelektsSaaS
Constructor ir uz mākslīgo intelektu balstīts, API prioritāti izmantojošs SaaS uzņēmums, kas koncentrējas uz produktu meklēšanu un atklāšanu e-komercijā. Tā komercijas spriešanas dzinējs nodrošina meklēšanu, automātiskos meklēšanas ieteikumus, personalizētus ieteikumus, mākslīgā intelekta iepirkšanās aģentus, atribūtu papildināšanu, mazumtirdzniecības medijus un atklāšanu dažādos kanālos. Platforma ir paredzēta B2C un B2B mazumtirgotājiem un integrējas ar esošajiem tehnoloģiju risinājumiem, palīdzot komandām veidot atbilstošāku iepirkšanās pieredzi. Constructor uzsver pārskatāmu un izskaidrojamu mākslīgo intelektu, kas tirdzniecības komandām sniedz lielāku kontroli pār produktu atklāšanu, personalizāciju un konversiju optimizāciju.
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Vakances uzņēmumā

Senior Customer Success Team Lead, Southern Europe

Lead Customer Success Managers across Southern Europe at Constructor, whose machine-learning platform powers product search and discovery for major retailers. Help enterprise customers improve adoption, ecommerce conversion, and revenue.

EUEiropas SavienībaAttālinātiPilna slodzeVecākais speciālistsNepieciešamā Valoda: angļuNepieciešamā Valoda: frančuKlientu panākumiKlientu panākumu vadītājs

Apraksts

  • Manage and develop Customer Success Managers across France, Spain, and Southern Europe.
  • Guide customers through successful launches and help them realize measurable value from Constructor’s product.
  • Build trusted relationships across enterprise organizations, from technical and product teams to senior executives.
  • Connect technical capabilities and performance data to business outcomes such as conversion, revenue, customer experience, and operational efficiency.
  • Create and refine scalable processes and best practices as the team grows.
  • Resolve complex customer issues and provide hands-on support when needed.
  • Support retailers using Constructor’s machine-learning search and discovery platform to improve business metrics such as revenue.

Prasības

  • French proficiency is essential; additional languages are a plus.
  • Based in EMEA, preferably Southern Europe.
  • At least three years of team leadership experience, including management of three or more direct reports.
  • At least five years managing enterprise customer relationships in Customer Success, Account Management, Solutions Consulting, or a similar customer-facing role.
  • Experience building trusted relationships with technical teams, product leaders, Ecommerce Directors, VPs, and C-level executives.
  • Executive presence and confidence leading strategic customer discussions, including QBRs and EBRs.
  • Strong influencing and stakeholder management skills, including the ability to build momentum without formal authority.
  • Strong problem-solving skills, intellectual curiosity, and ability to learn quickly in a fast-moving, technically sophisticated environment.
  • Experience in ecommerce, digital commerce, search, product discovery, or a related area is highly valued.

Priekšrocības

  • Competitive compensation package with stock options.
  • Fully remote work with flexibility to choose where you live.
  • Work-from-home stipend.
  • Apple laptop provided to new employees.
  • Annual training and development budget for every employee.
  • Parental leave for eligible employees.
  • Work with smart colleagues who support your growth and help you make a meaningful impact.

Saistītās vakances

Thynk.Cloud

Customer Success Manager, Europe (Remote)

Thynk.Cloud
51 – 200 Darbinieki
KonsultācijasLoģistikaViesmīlība
EUEiropas SavienībaAttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: vācuNepieciešamā Valoda: angļuNepieciešamā Valoda: spāņuNepieciešamā Valoda: frančuKlientu panākumiKlientu panākumu vadītājs

Guide Thynk.Cloud’s hospitality SaaS customers through adoption, retention, and value realization. Manage account health, customer feedback, and renewal readiness across Europe.

Atvērt
Thynk.Cloud

Customer Success Manager, Europe (Remote) — Thynk.Cloud

Thynk.Cloud
51 – 200 Darbinieki
KonsultācijasLoģistikaViesmīlība
EUEiropas SavienībaAttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: vācuNepieciešamā Valoda: angļuNepieciešamā Valoda: spāņuNepieciešamā Valoda: frančuKlientu panākumiKlientu panākumu vadītājs

Guide Thynk.Cloud hospitality customers across Europe from product adoption through renewal readiness. Manage account health, customer feedback, training, and value realization.

Atvērt