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American Red Cross
American Red Cross
LabdarībaLoģistikaVeselības aprūpe
American Red Cross ir humanitāra organizācija, kas sniedz praktisku atbalstu ārkārtas situācijās un citos gadījumos, kad nepieciešama palīdzība. Tās darbība ietver palīdzību katastrofu gadījumos, asins ziedošanas pakalpojumus, pirmās palīdzības un kardiopulmonālās reanimācijas apmācību, izglītošanu par gatavību ārkārtas situācijām un atbalstu militārpersonu ģimenēm. Apvienojot veselības aprūpi, loģistiku, izglītību un labdarības pakalpojumus, organizācija palīdz cilvēkiem un kopienām sagatavoties krīzēm, reaģēt uz tām un atgūties, stiprinot noturību.
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Vakances uzņēmumā

Part-Time Call Center Agent I – American Red Cross, Tucson

Contact donors and schedule blood donations in this part-time American Red Cross call center role. Based near Tucson, the position includes initial training at the Tucson Call Center and a hybrid work arrangement.

USAmerikas Savienotās ValstisAZArizona
16 $ / stunda
HibrīdiNepilna slodzeJaunākais speciālistsGrāds nav nepieciešamsNepieciešamā Valoda: angļuZvanu centra pārstāvis

Apraksts

  • Recruit blood donors by phone using a dialer system.
  • Use computer systems to select suitable blood drives, update donor records, and log call outcomes.
  • Book appointments and deliver helpful service that encourages donors to attend.
  • Follow established call procedures and scripts to provide a consistent donor experience.
  • Meet daily targets for calls and appointments per hour.
  • Learn donor eligibility criteria to answer questions and help reduce deferrals.
  • Keep accurate records of contacted donors and groups, along with scheduled appointments.
  • Identify new leads and carry out donor recruitment programs as needed.
  • Handle incoming calls or transfer them to the appropriate contact.
  • Arrange support for community and business donor groups as needed.
  • Carry out other related duties as assigned.

Prasības

  • High school diploma or equivalent, such as a GED.
  • At least one year of related experience in telemarketing, customer service, or a call center.
  • Ability to commit to 90 days of uninterrupted employment with full attendance.
  • Ability to commit to one of the specified schedules.
  • Proficiency using multiple computer applications at the same time in a fast-paced setting.
  • Strong customer service and problem-solving skills.
  • Effective verbal communication skills.
  • Ability to work with potentially difficult customers in a fast-paced call center.
  • Former employees or contractors must be eligible for rehire.
  • Previous sales or negotiation experience is preferred.
  • Interest in advocating for blood donation and learning more about it.

Priekšrocības

  • Medical, dental, and vision plans.
  • Health spending and flexible spending accounts.
  • Paid time off starting at 15 days per year, based on role and tenure.
  • 11 paid holidays: six core holidays and five floating holidays.
  • 401(k) with up to a 6% employer match.
  • Paid family leave.
  • Employee assistance program.
  • Service awards and recognition.
  • Shift differential.

Saistītās vakances

ScriptPro

Technical Support Analyst, Pharmacy Systems

ScriptPro
501 – 1000 Darbinieki
H1B vīzas sponsorsKonsultācijasRažošanaVeselības aprūpe
USAmerikas Savienotās ValstisKSKanzasaMOMisūri
24 $ / stunda
HibrīdiPilna slodzeJaunākais speciālistsVidējais līmenisNepieciešamā Valoda: angļuAtbalsta inženieris
Kiberdrošība

Resolve customer issues remotely across ScriptPro pharmacy systems, hardware, software, and user accounts. The role includes troubleshooting, ticket management, and support for customer and research projects.

Atvērt